Hotel Vía Castellana

Very prompt checkin with a clean quiet room. All I could ask for.

I went there 10 years ago and that’s the reason why I returned, before it was an amazing hotel but now it’s only an old hotel without any maintenance or improvement, doors are cracked and in very bad shape, filtrations from the ceiling, breakfast it’s over pricing, nobody helps you with luggage, honestly I won’t come back again!

We requested a nonsmoking room and received a smoking one, but the staff quickly assisted us and after that everything was perfect. Great stay!

the hotel needs a bit of cleaning in general, the entrance always stunk and the rooms could have been cleaner. It looks a LOT nicer in the images than what it is. The people at the front desk were very nice, and it is very conveniently located

Nice hotel, room I stayed in was a little small, but clean and cosy. Bathroom was large with everything you’d need. Not tea / coffee facilities in room unless they were hidden somewhere. Didn’t use the bar or the dining room but the Noodle diner across the road was very tasty. All the staff friendly and helpful. Definitely stay again.