Hyatt Regency San Francisco – San Francisco

We enjoyed our stay very much. The staff were courteous and knowledgeable. The hotel was beautiful. The food at the bar was great. The only thing we did not like, were the pillows. They were small and hard. Queen size or king size would have been better but otherwise we would definitely stay there again. We also loved the location to the Embarcadero and the Piers.

Great hotel, great service, greay location.

Location to the pier, ferry building and other places was great! Service in bar and for breakfast was horrible. Even the breakfast was served with burnt toast. How does a cook or a waiter put burnt toast on a plate! They talked me into an upgrade which ended up not being an upgrade. Had to complain to get a refund. Bathroom is TINY. You can sit on the toilet and wash your hands in the tub. The sink area can only fit one person and hardly move around. Closet is tiny and the powder area has a mirror with no light. You only have the light of the room. Pretty awkward setup. I would only recommend this hotel for location.

Over zealous porters, desperate for tips. Rude server in the restaurant who then chased after me when she didn't get a tip... Idiot. Great location. Room slightly disappointing as bathroom was tiny and very much an afterthought.. Considering the rest of the hotel was so well designed.

Live in East Bay, took Bart walked 30 feet to our hotel. Walked to ballpark and back. Very convenient. Checkout easy. Staff was great. Had trouble with the shower(our fault not figuring it out) engineer came up quickly and assisted.