The Chelsea – Atlantic City

Great Place..Steps from boardwalk.

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It was ok

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The hotel is right on the beach and boardwalk so excellent in placement . But the musty smell on the fifth floor and old really old furniture left a sour taste in our mouths. Rooms were ok bed comfortable, staff could use more customer service training they looked tired and overworked.

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Very outdated,found blood on pillows that had been washed instead of being thrown out. I don't know who rated that hotel as a 4star, it's more like a 2star and yes I stayed in the LUX,not the annex. I wouldn't recommend anyone to stay there unless you want to see the HOOKERS on the corner at night.

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Tento host nezanechal poznámku.

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We loved the stay at this hotel... But the only bad thing was that everything was closed soo early so we missed out on the spa credit. Check in is at 4pm and the Spa closes at 3! So I don't understand that. Another bad thing was the pool after the staff was able to get us inside the area was a little dirty I am hoping because it was a Sunday maybe they […] didn't get around to it. But overall the rooms were clean and the beds were sooo comfortable! I would recommend to stay here but try to go on a Friday or Saturday ! Další informace

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What would it take for some one to noticed that the Hotel is way over do for a face left? The rooms are very dated and not very clean. Trash in the halls. There are many other places to stay in Atlantic City the Chelsea is not one of them.

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Always a good stay at the Chelsea. Hotel does need some upgrading - furnishings are dated & worn ... But at the price I paid, a great deal !

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My stay was great, didn't have any problems. But if you are asking on points to improve, I wanna say where are the toothbrushes/toothpaste.?I came to the casino thinking even in the cheapest of hotels they will provide the most basic of toiletries for a one night stay. For the price that I was paying, I was very shocked to find that I had neither the […] toothbrush or paste. needless to say i went to bed and checked out without brushing. And not that I was going to tap into the minibar and concession at all, I just noticed the chapstick they provided, Blistex looked almost used. I understand that you will continue to sell unused such products but seriously a box that looks like its been thrown in the washer is not going to help you. Otherwise, I would definitely choose the Chelsea again when I return! Další informace

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Great place def would stay again

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Tento host nezanechal poznámku.

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chic and clean hotel...would stay again!

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it was ok

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PROS - Close to Tropicana and boardwalk. Clean room. Good service. CONS - Water pressure was less than desireable. Toilet did not flush properly. OVERALL - OK stay.

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bathroom should have soap bars

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Upon arrival there was no remote control in the room. Next thing I noticed was stains on the sheets. Then I went to bathroom, flushed the toilet and the toilet paper didn't flush. Within the first five minutes I had to call front desk 3 times with a complaint. They switched my room to the room down the hall and it was just as poor quality as the first […] room. the tables and desks were completely dusty. Další informace

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The room was nice and the bed was comferdable. BUT I noticed dust was everywhere!

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Tento host nezanechal poznámku.

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I hardly ever do these reviews, However, the room was filthy & smelly- reeked of cigaretts. It was just a weekend trip so we didn't want to hastle the front desk staff since she was a bit aggitated already when I questioned the increase in the price of the room from what we originally booked. Overall, It could use some updating and a good cleaning.

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The valet was very kind and welcoming. Upon arriving at the check-in counter it was found out that the reservation was booked twice, although I had a receipt confirming one room. It took about 10 minutes but it was able to be resolved. We asked for a late checkout, we were informed that in order to get late checkout you must call down the morning you […] are leaving around 10:30am (checkout is 11).We got to our room and as soon as we stepped off of the elevator we were met with the smell of cigarettes and loud music. We entered our room which smelled like cigarettes.We went down to the front desk and moved rooms. The bathroom walls were stained and not the cleanliness. One bonus was that there was an in room safe. The water pressure is TERRIBLE! I've stayed at Harrah's, Borgata and never had an issue. When we went to take a sleep, one side of the bed was broken. After already having to move once we didn't want to have to do that again. We informed the front desk people when we left and they didn't have a response. We asked if we could get out car to put our things in and come back later. The front desk told us to leave it with the bellhop since once we pulled our car down with the valet we couldn't put it back up. He then informed us it would be another 10 minutes before he could help us and that the bags can stay until 1pm. The line to pickup the car was long, the valet guys were overwhelmed with the amount of people checking out. Další informace

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Tento host nezanechal poznámku.

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They are pretending to be a boutique hotel but don't pull it off

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Pros: nice-looking room and bathroom, a little larger than standard hotel rooms, nice hotel, right next to the Tropicana. Cons: the shower pressure was very bad, the mini-fridge was stocked so I could not put my own items in there (though some may like this feature).

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My bed sheets/pillow covers were dirty. Look like make up left from the last guest. Other then that it was a nice room.

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Let's just say that customer service is not that important to them. Except for a woman at the front desk named Dana. The valets are over worked. We waited 15 minutes for someone to get our luggage out of the valet room. Check out was a nightmare. Stay somewhere else!

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Great experience

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Tento host nezanechal poznámku.

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Tento host nezanechal poznámku.

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The stay at this hotel was wonderful! Lets start with the food at the restaurant. Clean place, quick delivery, and tasty food! The breakfast at least ( i didnt try anything else). The location is perfect. Right in the middle of all the best clubs. The staff is super nice. They called our cabs, held our rooms when we were a little late, and accommodated […] all my friends. I will definitely stay here again. Oh...and the shower was DIVINE!!!! Další informace

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I always stay in the casinos when I go to Atlantic City. I decided to give "The Chelsea" a chance after reading decent reviews and hearing a couple of friends talk about it. Firstly, the hotel is cute an trendy when you walk in. The staff is nice. However, the walls are paper-thin. I could hear everything in the adjacent rooms and was awakened more […] than once. When we got to the room there was trash still in the receptacle and disgusting STAINS all over the bedding (that I had not noticed until the next day). The staff was friendly but the service is especially slow. Overall, this hotel was not worth the price that I paid. Další informace

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Much more than nice! but the price over. welcome with big huge staff.

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We haven't stayed anywhere else in AC but we were told Chelsea is better than anything else in the vicinity (with the exception of the amazing Revel. I've visited a friends room there and it was magnificent). But since we wanted to go to Boogie Nights, we stayed at the Chelsea which is very old. Torn carpets in hallway and kind of a sad looking room. […] The lobby is cool though. Další informace

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Overall, the hotel was wonderful however, the breakfast cafe was overpriced and the quality of the food was not what it was when the hotel first opened. Staff was polite and very accomodating.

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they need to organize their building better when they have an event. they had a wedding show and while trying to check in the elevators were busy with people trying to leave with all of their things from the show and had their house staff running an elevator with no passengers. waited almost 20 minutes to get my things to my room. overall hotel is a […] great stay and i have stayed there before and will continue to stay there Další informace

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I was looking for a reasonably priced place along the boardwalk to meet my friends in Atlantic City and had heard of The Chelsea. I also went for it because it's style caught my eye. Loved my room and the bed made me sleep like an angel. Only wish it was a little closer to the main casino area. Some sketchy people nearby but I had no problems walking […] by myself. Další informace

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great for a mini vacation in AC. room was a little musty, but really enjoyed the decorations, nice bathroom, good location, fair price!

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very nice and comfortable rooms beds and linens great shower, love everything about this hotel.

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The hotel was actually on par with Atlantic City's better casinos in terms of cleanliness, room quality, and service. However, our stay there was ruined by the fact that the heat in our room was not working at all. Unfortunatly, upon arrival we dropped our bags off in the room, turned up the heat, and left for dinner. Upon returning (at 1 am) we realized […] the heat did not work and adjusted the thermostat once more hoping it was only our mistake that caused the room to remain freezing. at about 3am we called the front desk but got no answer. put on a few more layers and went back to bed, too exaughsted to deal with a room change by this point. ashame because the rest of our visit was rather pleasantly suprising with the chelsea Další informace

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Best hotel to stay in if you want to slip in and out of AC not noticed, quickly and without having to walk through a smokey, loud, and distracting casino (and crowd).

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Nice room, clean, Buffet at the Hotel was just ok, have eaten better elsewhere, got a Grate Rate! the stay was perfekt!!!

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Tento host nezanechal poznámku.

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Tento host nezanechal poznámku.

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The hotel staff was very nice, but thehotel is is need of major renovations. All the seams in the wallpaper were peeling. the tables/chairs were scuffed and damaged. There was no water pressure in the shower and the shower fixtures were not attached to the wall. It is a beautiful hotel but they need to have pride in what they are selling and maintain […] the rooms. Další informace

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Thank you for a great stay. Best hotel I have been to yet. I will definitely be coming back in a few months. I love the rooms and the big bed which is soooooo comfortable. Thank you again

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Hotel restaurant was still closed due to Sandy (not reflected on the web site) and when we arrived, the key system was not functioning (needed security to enter room). No hot water when we arrived (came back next morning). While I understand the property was recovering, it should not be allowed to represent itself as a four star property until all amenities […] are available. Even with everything working, this is a two star property at best. Další informace

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The only thing that saves this hotel from being a 1 star venue is the responsive, courteous, staff. The first night of our stay It was super cold in the room.This was fixed and stayed ok for the remainder of the stay. The furniture in the guest rooms is old, there was a lack of electrical convenience outlets,room lighting was poor and carpets need to […] be replaced. Lavatory sink drain was slow. Toilet was extremely noisy during flushing; to the point you would wake up others within the room when used in the middle of the night. In fact, I could hear the next door neighbor's toilet when flushed. Water flow out of the shower head was scarce. The pool area is horrible. Some bath towels had stains. Restaurant service was great one day and terrible the next. No food service after 9:00 p.m.; had to walk next door to another hotel for dinner. You need to review this hotel's ratings urgently. Once again all of the staff members we dealt with were A+++. They just need a better facility to work in. Další informace

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