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23 901 42 24 dle základních sazeb24 hodin denně, 7 dní v týdnu (hovory pouze v angličtině)
Hodnocení zadal host společnosti Hotels.com 17. 01. 2013
Tento host nezanechal poznámku.
Za ubytování dalších osob mohou být požadovány dodatečné poplatky, jejichž výše se řídí pravidly daného hotelu.
Pro případné vedlejší poplatky je při registraci vyžadováno ověření totožnosti na základě dokladu s fotografií a dále kreditní karta, případně peněžní záloha v hotovosti.
Zvláštní služby mohou být omezeny aktuální nabídkou při registraci a mohou za ně být vyžadovány další poplatky. Nelze zaručit, že budou dostupné.
**Toto vybavení může být k dispozici pouze v některých pokojích nebo jednotkách. Za některé vybavení může být účtován dodatečný poplatek.
Lázeňské zařízení Spa Django zahrnuje samostatné místnosti (celkem 18). Poskytované služby: masáže, péče o obličej, regenerační zábaly a tělový peeling. Lázeňské zařízení nabízí různé procedury, jako je například aromaterapie. K vybavení tohoto lázeňského zařízení patří sauna a masážní vana. Návštěvníci tohoto lázeňského zařízení s výhledem na vodu mohou během pobytu navštívit toto místo: butik.
Děti do 18 let mají do lázeňského zařízení přístup pouze v doprovodu rodičů.
Ekologický / trvale udržitelný hotel s certifikací třetí stranou
Tento hotel je zapojen do programu Green Key Eco-Rating Program. Jedná se o nezávisle ověřený certifikační program třetích stran, který zjišťuje dopad hotelu a jeho provozu na některé z následujících oblastí: životní prostředí, obec a společenský život, kulturní dědictví a místní hospodářství. Uplatňování zásad udržitelného cestovního ruchu v tomto hotelu bylo objektivně hodnoceno auditorem, který je na certifikačním programu třetích stran nezávislý.
Bufetovou (teplý a studený bufet) snídani nabízíme za poplatek, podává se každé ráno od 6:30 do 11:00 v restauraci.
Stories Fine Dining – V této restauraci (typu výběrová restaurace) se podává večeře. Restaurace má zavřeno v neděli a v pondělí.
Firewheel Cafe – V této restauraci (typu restaurace) se podává snídaně, oběd, večeře a lahůdky. V nabídce je také dětské menu.
Old Bucks Poolside Grill - restaurace u bazénu nabízí oběd, lehká jídla a nápoje. Za příznivého počasí lze nápoje objednat na baru a stolovat pod širým nebem.
Shellers Barrelhouse – V této restauraci (typu restaurace) se podává oběd, večeře a nápoje. Nápoje lze objednat na baru.
Major Neighbors Grill – V této restauraci (typu restaurace) se podává snídaně, oběd, lehká jídla a nápoje. Nápoje lze objednat na baru.
K dispozici je pokojová služba s omezeným provozem.
Live music is offered on Friday and Saturday nights, 8 PM to midnight (seasonal).
Hosté mohou využít 18-hole golfové hřiště a další vybavení vodního parku, např. klidná řeka a skluzavka. V areálu se nachází 2 venkovní bazény a také bazén pro děti. K rekreaci slouží také venkovní tenisové kurty, vířivá vana, sauna a finská sauna.
Přímo v zařízení nebo v jeho blízkosti jsou k dispozici níže uvedené rekreační aktivity (které mohou být zpoplatněné).
Není-li uvedeno jinak, následující poplatky nejsou zahrnuty v celkové ceně pokoje. V takovém případě vám budou naúčtovány při registraci nebo odhlášení z hotelu. Poplatky se mohou lišit podle délky vašeho pobytu a typu rezervovaného pokoje. Hotel nás informoval, že vám bude účtovat tyto poplatky:
Zohlednili jsme veškeré poplatky, které nám zařízení poskytlo. Poplatky se nicméně mohou lišit např. s ohledem na délku pobytu či zarezervovaný pokoj.
Při registraci, odhlašování z hotelu nebo při poskytnutí služby jsou účtovány následující poplatky nebo zálohy.
Výše uvedený seznam nemusí být úplný. Poplatky a zálohy mohou podléhat zdanění nebo se průběžně měnit.
Za ubytování dalších osob mohou být požadovány dodatečné poplatky, jejichž výše se řídí pravidly daného hotelu.
Pro případné vedlejší poplatky je při registraci vyžadováno ověření totožnosti na základě dokladu s fotografií a dále kreditní karta, případně peněžní záloha v hotovosti.
Zvláštní služby mohou být omezeny aktuální nabídkou při registraci a mohou za ně být vyžadovány další poplatky. Nelze zaručit, že budou dostupné.
"Hidden fees!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Great location!! Wonderful surroundings and great golf coarse. Had mothers day brunch buffet and the tip was automatically added at 22% for a Buffet!!!! The resort likes to tack on a daily fee of $25.00 and most of the activities require some form of spending..Autentické hodnocení od zákazníka Hotels.com
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
Most exceptional, every staff member that I came in contact with was extremely helpful, pleasant and professional. The grounds aepre beautiful and the amenities are plentiful. Wonderful hotel/resort.Autentické hodnocení od zákazníka Hotels.com
"Keeping Austin woodsie"
We had a great time. We really didn't do as much as we could have done at the actual hotel site. There are nice hiking trails, plenty of activities for kids and a water park. Be careful driving in to the property. It's about a nice curvy two mile drive from the main road to the hotel. There are people and horse crossing signs. I almost hit a deer crossing! […] There was no sign for that. Nevertheless, it's a great hotel. Další informaceAutentické hodnocení od zákazníka Hotels.com
"Just getting Away"
Food was not top quality, but charged top price. There should be more variety and at least two vegetarian choices.Autentické hodnocení od zákazníka Hotels.com
"no food or drink"
the room and amenities were great but we had no food or drink. This is a resort in the boondocks and the restaurants were too packed to eat and the bars were all closed. We had to drive 3o minutes to a Buc-ees gas station to get gas station snacks for dinner. We were on vaca and wanted good food and drink- a real disappointment.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa Thank you for sharing your review of your stay. We are thrilled to know that you enjoyed the room and amenities. We deeply apologize that you were unable to find adequate seating for dining while you were with us. We have 9 on-site food and beverage options, and we open additional family buffets during high-occupancy times. We are appreciative of this feedback and will evaluate what we offer guests during those high-occupancy times to ensure that all have the opportunity to enjoy our food and beverage offerings. We will also make sure that we share your experience with our friendly concierge team, so that they will be certain to offer the many delicious dining alternatives that can be found in near by Bastrop. Thank you for providing us the opportunity to improve upon these things. We are very sorry that we fell short of exceeding your expectations. We would love to have the opportunity to welcome you back and improve upon your Lost Pines experience.
"Getaway"
I was very impressed with the rustic beauty of the landscape and level of care the designers took to make the building structures harmonize with the landscape. The staff were accommodating and friendly. One of the most replenishing mini vacations I've experienced. Thank you so much.Autentické hodnocení od zákazníka Hotels.com
"Overall great; minor issues"
At checkin I encountered several people standing behind a reception desk & a single customer who appeared to be struggling somewhat with a cc issue. The gentleman helping him also helped me checkin strange considering there were several other personnel who appeared available to assist. No one asked me if I needed assistance with my bag(s). I opened […] the drapes to my "patio" as I had booked a patio room to find that the curtain pull immediately fell off & my view was that of the front entrance parking lot. Outside my room someone had placed a glass with cigarette butts in it between my room and the next. The next day, I found no newspaper outside my front door. The dogs started barking across the hall from me. I had no idea this hotel allowed dogs, much less barking dogs. Security told me they had 2 incidents that same evening in the same corridor. Security rectified the issue. The next day I rose once again to find no newspaper at my door and saw that others had papers so I called the hotel staff who immediately rectified the issue. It is now 4 days after my stay and I find that there is still a rather substantial hold on my credit card even though the hotel has already completed their charges to my credit card. So be prepared to have quite a remaining credit limit on your credit card as most of it will be eaten up by your hotel stay. The room service menu was somewhat limited on dinner entrees considering the number of restaurants onsite but I didn't go hungry. Další informaceAutentické hodnocení od zákazníka Hotels.com
Some rooms are older than others and need a bit of modern touch. Be careful about the resort fees. They charge it in addition to the hotels.com reservation, even in middle of winter when you cannot use the pool and all other resort's activities have an additional fee...Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa Than you so much for reviewing your recent stay with us. Your feedback is very important to us. A copy of your review will be shared with our management team. Thank you for your candid comments regarding the room decor. We are delighted to tell you that we are completing a soft-goods renovation this week, which serves to update the appearance of all of our gestrooms, lobby and select food and beverage outlets. We hope you'll make plans to visit once again and experience the changes first-hand. Thank you again for sharing your thoughts.
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
"Not good"
First and last time to stay at this property. Upon arriving i was shocked to see the main lobby in disarray. It was strewn with food, empty coffe cups etc. All of the furniture was moved around as if you were in a college dorm room. When we made it to the front desk i was shocked at not only the level of employees they had working but their attire was […] very unprofessional. Although the girl that checked us in was nice, she didn't know how to check us in since we had pre paid for a room through hotels.com. The hotel was pricey but it stood out because of the above mentioned issues. Then we made reservations at stories. Stories is the fine dinning restaurant on site. A reservation is required. All they had was 8:15 so we took it. Upon arrival at 8:05 we were told by the snooty hostess that "you know you are early for your reservations" and to "go down to the bar and have a drink while we get your table ready". Well tge bar war downstairs and I had a drink already in my hand. So we waited and when she let us know it was ready she informed me that there were no alcoholic beverages allowed from outside the restaurant. When I said "how do you know it didn't come from the bar " she said because that glass came from your room. I was shocked. First of all it wasn't alcohol but she didn't ask. Nor did she care. She had a horrible attitude as soons as we arrived. The dinner was a disaster as well. Overall it felt as if there were a bunch of kids running the property and it showed. Další informaceAutentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Regency Lost Pines Resort and Spa, we'd like to thank you for sharing this review of your recent stay with us. We take your feedback very seriously and will share your thoughts with our managing committee for review. We strive to provide exceptional, unmatched service paired with authentic hospitality, and we apologize that we fell short of that during your stay with us. We hope that you'll make plans to return, so we may recover these instances and provide you with an enjoyable, relaxing experience. Again, thank you for taking the time to share your thoughts. We greatly appreciate it.
"Great resort for a family get together"
It is a fine hotel with superb services. The room bedding and the pillows are not firm causing a little neck ache. The golf course is in excellent condition.Autentické hodnocení od zákazníka společnosti Expedia
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa Thank you for your candid comments regarding your recent stay with us. We will share your thoughts of the bedding and pillows with our managing committee for review. We are so glad to know that you enjoyed a day on the beautiful greens of Wolfdancer Golf Club, and that you were pleased with your overall stay. We hope you'll make plans to come again soon.
"Awesome memories of anniversary wedding at hotel"
It was so totally perfect for Romantic Package at hotel ever we had! Also, there people are very friendly and a place really very quiet as peace especially so beautiful!Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa Hi Lisa, and thank you so much for reviewing your recent stay with us. We are thrilled that you enjoyed a romantic escape to Hyatt Lost Pines. I will be certain to pass along your kind words with the entire team. We hope you'll make plans to visit again, and we look forward to welcoming you back!
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
"Very pretty"
The hotel is well off the main road and the surrounding countryside is beautiful and peaceful. The room was clean and very comfortable. We would have liked a little more privace on the balcony. I was surprised at the noise level. We could hear people in the hallway and in the room above us. The plumbing was also noisy and woke me a couple of time in […] the night Další informaceAutentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa Greetings, and thank you for your recent stay with us. We are glad to know that you enjoyed the resort's natural setting and found the amenities clean and comfortable. Thank you for your candid comments regarding the noise level you experienced with us. We will certainly share that with our rooms department and engineering department for review and future application. We hope you'll make plans to join us again soon. In the fortunate (for us!) event that you stay with us again, we invite you to share your experiences with our reservations agents to ensure that they place you in a quiet, secluded room for maximum rest and relaxation. Thank you again for taking the time to review your experience, and we sincerely hope to see you again soon.
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
"Good facilities"
I felt this hotel was a little 'out on a limb' as there was no shuttle service to Austin or Bastrop so you had to rely on what was provided at the hotel which could be a bit expensive. However if you wanted to stay in one place and just enjoy the facilities then this would have been idealAutentické hodnocení od zákazníka společnosti Expedia
"Beautiful hotel but...."
We had a wonderful weekend at Lost Pines and visiting out family. My only two complaints: 1. the self parking lot location is quite a hike depending on hour room location. 2. Noise level in room. The walls are so thin that when someone is talking in the hallway it sounded like they were inside our room. Not very pleasant at 2:30 am.Autentické hodnocení od zákazníka společnosti Expedia
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa Thank you so much for your review of your recent stay with us. We are thrilled to know that you enjoyed the resort's scenic setting with family. Thank you for your candid comments regarding the self-parking location and the facility itself. Your honest feedback is valued. I will be certain to pass along your sentiments with our managing committee for evaluation. We hope you'll make plans to visit again soon.
"Not worth the money"
The hotel was nice and the grounds are very pretty. However, I thought the quality of the room was not as good as other hotels in the price range. The room was also a bit noisy. Although we prepaid, our bill at check out came with an additional $23 dollar "resort" fee. We did use the swimming pool but there was no signs that it would be charged.Autentické hodnocení od zákazníka společnosti Expedia
"The place to go for lots of nature"
The grounds of Lost Pine were very beautiful. I was a little disappointed in the rooms. They were nice, but not the luxuriousness I had expected for the price. We had a celebratory dinner at Stories and the food was scrumptious, but very expensive. The breakfast buffet was wonderful. Lots of great choices and the omelet chef was a show in himself.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa Thank you for your review of your recent stay with us. We were so glad to hear that you enjoyed your dining experience at Stories, and the buffet at Firewheel Cafe. We will be certain to share your kind words with our entire F&B staff…especially Lloyd, our omelet chef extraordinaire! Thank you for your candid remarks regarding your thoughts on our rooms. We are excited to tell you that our rooms are taking a cue from our beautiful gardens and grounds and will be undergoing an enhancement, scheduled for completion Spring 2013. It would be an honor to welcome you back to enjoy our newly enhanced rooms then, and we hope you’ll give us the chance to do so.
"Very family friendly."
Great hotel, very friendly, helpful staff. The spa was wonderful.Autentické hodnocení od zákazníka společnosti Expedia
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Regency Lost Pines Resort and Spa, I'd like to thank you for your review. We were thrilled to know that you enjoyed the water park and Spa Django. I will be certain to share your sentiments with our wonderful staff. We hope you'll stay with us again soon.
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Regency Lost Pines Resort and Spa, thank you for your review. We hope to see you again.
"Sucks"
I hate the fact that if you go on a week day not much activities and everything is expensive! Including activities Also the restaurants don't have much selection.Autentické hodnocení od zákazníka společnosti Expedia
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Regency Lost Pines Resort and Spa, thank you for your review. We hope to see you again.
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Regency Lost Pines Resort and Spa, thank you for your review. We hope to see you again!
"Great Get Away"
Great place to get away and relax. Overall experience and service was great. From the moment we arrived we recieved excellent service, everyone was very professional, helpful and nice. The room was great, very welcoming and most important clean. Lots of activity choices, one may choose to have an active day outside or relaxing day at the spa. Family […] and friends have been informed that this is a close place to go when needing to get away for a quiet weekend for two or when planning a trip for the family. Everyone will enjoy their stay here. Další informaceAutentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Regency Lost Pines Resort and Spa, we would like to thank you for your recent review. We're thrilled to read you enjoyed your relaxing time at our resort. We would love to have you back again next year!
Wonderful property! A great place for a family getaway.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Regency Lost Pines Resort and Spa, thank you for your review. We're so glad you and your family enjoyed your time with us. We hope to see you again soon!
"great fun for families"
wonderful stay had a small family reuinion and the facilities were great.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Regency Lost Pines Resort and Spa, thank you for your review. We are thankful of your kind words. We hope to see you again soon!
"Very good and family friendly hotel"
Great for families, hotel staff are very friendly and accommodating. Very nice grounds, lots of things to doAutentické hodnocení od zákazníka společnosti Expedia
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Regency Lost Pines Resort and Spa, we would like to thank you for taking the time to review our resort. We're grateful for your kind words about our service and buffets. We look forward to your next stay. Thank you again for your review.
"Great for families!"
We love Lost Pines for our family vacations. We get the club level room which is totally worth the free breakfast and snacks throughout the day. The summer is best with the pool area and slide being open. S'mores and movies at night top off a really excellent stay.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Regency Lost Pines Resort and Spa, we would like to thank you for your kind review of our resort. We're thrilled you enjoyed our water park and activities we offer. We hope to see you next summer! Thank you again.
"Great fun for the family"
A must for a quick escape from the city! Just a few hours away from many of the big cities in TX, but well excluded and quiet. Beautiful landscape and friendly staff. Great food choices plus free buffet for children 5 and under, with mostly very healthy choices!Autentické hodnocení od zákazníka společnosti Expedia
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Regency Lost Pines Resort and Spa, thank you for your recent review. We're glad to read you were able to escape from the big city and find us a relaxing getaway. Also, it's great to read your kind words about our staff and food. We hope to see you again soon!
"Awesome resort!"
We loved our visit and will go back! Service was outstanding! Loved the pool area and lazy river! My only complaint is the sprinkler park area needs re-doing. It's worn out and saggy and my kids didn't want to walk on it. Many of the chairs around the pool were mildewed and I didn't want to sit back on them...but they provide great towels. The kids […] loved the movies in the park at night. It is a GREAT kid-friendly resort! The food was outstanding too! Další informaceAutentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Regency Lost Pines Resort and Spa, we would like to thank you for your review. We're glad to read you and your family enjoyed our resort. We have taken note of your mentions about the water park and we will be making changes. We hope to see you and your family back again!
"Lazy river fun!"
We spent a lot of time in the lazy river. My kids loved everything about it. We never left the resort. We went Rock climbing ($60 pp) and it was at a near by park. Loved it! Will go again. Next time we might take snacks for our fridge. We spent more than $300 extra on food and snacks.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Regency Lost Pines Resort and Spa, we would like to thank you for your review. We're glad to read you enjoyed our water park and rock climbing. We hope to see you and your family back again this fall!
"Beautiful spot"
We love the Hyatt at Lost Pines. My children loved the lazy river. My only complaint is that activities are very expensive. My girls wanted to go horseback riding but is was 80.00 per person! We have a family of 5, so it was way too expensive. The bikes were free and we enjoyed them.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Regency Lost Pines Resort and Spa, we would like to thank you for your recent review. We're glad to read you and your girls enjoyed our resort, water park and bikes. We hope to see you and your family back again this fall.
"Great for Family Vacation"
outstandingAutentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Regency Lost Pines Resort and Spa, we would like to thank you for your review and ranking. We hope to see you again soon!
"Great for families"
Thought this was a great place to stay with our two young girls for a few days. Very kid-friendly/oriented with very nice grounds.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Regency Lost Pines Resort and Spa, thank you for taking the time to give a review of our resort. We are happy you and your family enjoyed your recent vacation. We hope to see you again!
They have made some welcome improvements at Lost Pines Hyatt. The new decks around the old pecan trees are heavenly! There is much more shade than years past and it is definitely more comfortable. The service is better than years past as well. After one or two issues we had last year, I am glad they have made these improvements!Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Lost Pines, thank you for your review. We appreciate you noticing our improvements we've made and we're grateful for your continued business. We look forward to your next visit!
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Regency Lost Pines Resort and Spa, thank you for your review. We hope to see you back!
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Regency Lost Pines Resort and Spa, we would like to thank you for taking the time to review our resort. We are so glad to see you enjoyed your stay! See you again soon!
Excellent time and the hotel was 1st class all the way.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Regency Lost Pines Resort and Spa, we would like to thank you for your review. We're thrilled to read you think so highly of our resort and we look forward to your return.
"Excellent Customer Service at all Levels"
The facilities were clean and in great condition. The grounds are expansive and well maintained. The service was excellent, and the staff at all levels were extremely kind and accomodating.Autentické hodnocení od zákazníka společnosti Expedia
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Regency Lost Pines Resort and Spa we want to thank you for taking the time to review our resort. We're sorry you weren't aware of our resort fee. This includes wired and wireless internet access, incoming faxes, local and toll-free telephone calls, numerous recreation activities, bicycle rental, tennis court use, locker room and wet area access at Spa Django and more. We also are making improvements on our food and beverage options. We hope when you make another trip out here you will see the enhancements. Thank you again for visiting us!
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Regency Lost Pines Resort and Spa we want to thank you for taking the time to review our resort. We hope to see you again soon.
"Zooma"
May daughter was running the Zooma half-marathon. Our room was facing the finish line. I liked that I could open the windows and watch and hear all the action. I was lucky that I could keep up with everything and knew when to go down to watch for my daughter. I want this same side of that hallway next year. My husband/her father could not accompany […] us due to the rates being very high at this hotel, but it was the best option for us since we were from out of town. Další informaceAutentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Lost Pines, we would like to thank you for your review. We're glad you participated in the ZOOMA Race this past March. We love being the host location for the Texas series race. We can't wait to have you back next year!
"Frontierland!"
Beautiful setting. Just outside of town but felt a million miles away. Gorgeous trails, great pools, large rooms, comfy beds, great food and service everywhere except poolside. Will definitely stay here again, though will probably bring kids. TONS for them to do! Including outdoor movies with popcorn, s'mores, petting zoo, etcAutentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Lost Pines Resort and Spa, we would like to thank you for your kind review. It's great to read that you took advantage of some of the many amenities we offer, and we're even more thrilled that you were taken care of by our staff. We used your comments about our poolside service as a learning tool. We hope you come back again this summer and see the improvements we have made. Thank you again!
"Great Resort"
Very pleasant & friendly resortAutentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Regency Lost Pines Resort and Spa, we thank you for taking the time to review our resort. We appreciate your feedback and look forward to your next stay with us!
"Spring Break with Older Kids"
Hyatt Lost Pines was a great place for my family and I to spend spring break. We were able to enjoy the pools and the lazy river, great food, clean comfortable accomodations and very friendly staff.Autentické hodnocení od zákazníka společnosti Expedia
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Regency Lost Pines Resort and Spa we want to thank you for your review! We are glad to read you enjoyed your time with us over spring break - perfect time to unwind and relax! Thank you again. We look forward to your next visit!
"Great Hotel (amazingly bad food)"
Had we not eaten anything, it would have been a great trip.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Lost Pines Resort and Spa, we would like to thank you for reviewing our hotel. We're grateful for your time, however we couldn't help but notice your comment about our food, and we are sorry to hear that. We have made a adjustments in our food and beverage outlets and hope you return to see the improvements. Thank you again!
"Outstanding Service"
Every aspect of this resort was outstanding. Great food, great service, extra kudos to Victoria for making my wife’s birthday memorable. We will certainly make this one of our families reoccurring getaway destinations.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Regency Lost Pines Resort and Spa, we would like to thank you for your kind review about our service and food. We're so glad to hear Victoria made your wife's birthday extra special. We can't wait to have you two (and the rest of your family) back!
"Recent Conference"
accommodations/setting was spectacular! food was unbelievably good..........since you are so isolated/secluded and there is SO MUCH space, it would be nicer to have more eating/lounge options verus only one of each. Check in/check out process was both cumbersome and somewhat deceiving (i.e. "hidden" resort fees of $15/day, and if you check in with a […] debit card and not credit, you are automatically charged $100 PER DAY for your room in addition to the room charge. $100/day is refunded, but refund takes 5-7 days) Overall experience was very nice -it's a stunning place/location and although I did not golf, I heard the course was phenomenal!! Další informaceAutentické hodnocení od zákazníka společnosti Expedia
Odpověď hotelu Hyatt Regency Lost Pines Resort and Spa On behalf of Hyatt Regency Lost Pines Resort and Spa, we would like to thank you for your review. We do have a resort fee charged per day (this covers wired and wireless internet access, incoming faxes, local and toll-free telephone calls, numerous recreation activities, bicycle rental, tennis court use, locker room and wet area access at Spa Django, self-parking, 24-hour fitness room access, water park access and more). Nevertheless, we're glad your overall trip was lovely, and it's great you were able to take advantage of our golf course. Thank you again for your review. We hope to see you again!
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