Rezervujte online nebo telefonicky:
23 901 42 24Tento hovor je zdarma. 24 hodin denně, 7 dní v týdnu
Recenze byla provedena hostem Hotels.com dne 1. 03. 2012
Tento host nezanechal poznámku.
"Poklidny hotel kousek od rusne ulice"Hodnotil(a) Pavel K. z "Praha, Czech Republic" dne 22. 01. 2012
Hotel je situovany kousek od hlavni rusne ulice, naproti pres cestu je jeden club s disco na strese kde muze byt v dobe programu rusno. Hotel je jinak na dobrym miste, personal je velice mily, pokoje jsou v pohode. Jde spis o maly hotylek, dole je prijemne posezeni u bazenu. Snidane jsou velice spartanske ( kafe, dzus, toast, marmelada, neco sladkeho) ostatni za priplatek. Lepe je vybrat pokoje ve vyssim parte, smerem k bazenu ( do vnitrobloku ). Hotel bych celkove doporucil..
Location.
Hidden amid lagoons and white sandy beaches, The Fairmont Mayakoba lies eight kilometers north of Playa del Carmen, Mexico. Most of the city's excitement centers around its famous Fifth Avenue, where sun-kissed tourists stroll through the busy street lined with shops, boutique hotels and small restaurants. The Xcaret Eco Theme Park lies 12 kilometers away, and Cancun International Airport can be found 72 kilometers away.
Hotel Features.
The Fairmont Mayakoba sits on 45 acres of a master-planned resort community between Cancun and Playa del Carmen. Nature tours, star-gazing trips and supervised children activities are offered on-site, and off-site sailing, snorkeling and scuba adventures can be arranged. Complimentary lanchas, or canal boats, provide shuttle service throughout the property.
The resort features four pools, including a 10,000-square-foot main pool with swim-up bar and an 18-hole, 2007 PGA featured golf course designed by Greg Norman.
The Fairmont Mayakoba is also home to extensive dining facilities, including the dinner-only Las Brisas, where exquisite seafood is presented amid style and elegance. Perched on its own island, La Laguna is the hotel's main restaurant that serves family-favorites such as sandwiches and wood-fired pizzas. Overlooking the lagoon, El Puerto is nestled in the main building and features lobster, steak and pasta. The hotel is also home to Café Maya, where gourmet coffee and ice cream can be enjoyed.
Guestrooms.
The 363 guestrooms and 34 suites at The Fairmont Mayakoba feature balconies, satellite television, bathrobes, coffeemakers, designer toiletries, in-room safes, minibars, multi-line telephones and dial-up and high-speed wireless Internet access. Many offer lagoon or ocean views.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**Toto vybavení může být k dispozici pouze v některých pokojích nebo jednotkách. Za některé vybavení může být účtován dodatečný poplatek.
Las Brisas Restaurant & Lounge Bar - Beachfront restaurant serving à la carte breakfasts, light lunches, and a dinner menu highlighting seafood specialties. Indoor and outdoor dining. Resort-casual attire for breakfast and lunch; resort-elegant for dinner. Reservations required.
El Puerto Restaurant - Mexican and international cuisine served at restaurant overlooking the lagoon. Dinner menu includes fresh Caribbean lobster, shellfish platters, clams and oysters, crab legs, giant shrimp, and other seafood specialties. Open for breakfast, lunch, and dinner. Resort-casual attire.
La Laguna Grill & Bar - Casual poolside restaurant offering breakfast buffets, wood-fired pizzas, and Latino-Mexican cuisine with pre-Hispanic influences. Open for breakfast, lunch, and dinner. Resort casual.
Las Olas & Aqua Pool Bars - Poolside bars featuring margaritas and other tropical concoctions. Located by the main pool. Open throughout the day.
El Lobby Lounge - Afternoon tea, evening cocktails, and traditional Mexican snacks offered daily. Martinis and premium bar service from late morning to late night. Complimentary early-morning coffee and tea. Resort-casual during daytime. Resort elegant at afternoon tea and evening cocktails.
Café Maya - Market café serving pastries, deli sandwiches, gourmet coffee, and ice cream. Also sells culinary souvenirs and supplies for guestroom minbars. Open throughout the day.
The Fairmont Mayakoba features a 10,000-square-foot main pool with swimup bar and adjacent children's pool, two infinity pools, and an additional pool near the main hotel tower. The resort also has a private beach with cabanas and beach chairs. Complimentary bicycles, motorized golf carts, and lanchas (covered canal boats) are provided for getting around the resort's 45 acres.
Guests also have access to the El Camaleón Golf Course, designed by Greg Norman. Utilizing and complementing the natural landscape, the course features cenotes (underground caves), mangroves, and fairways that wind under the tropical forest canopy. A clubhouse, golf shop, putting and pitching green, and driving range are also on site.
The resort's health club (surcharge) offers cardio and weight equipment. Personal training and fitness classes can be arranged.
The hotel provides assistance with arranging tours to the area's Mayan ruins, ecological parks, and other attractions.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Guests traveling with pets must contact the resort after booking via this Web site and before arrival. The resort will send a confirmation.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Still small enough to explore on foot, Playa del Carmen has a relaxed, yet cosmopolitan feel, with a variety of hotels, shops, and restaurants ranging from causal to upscale. European-style sunbathing is common on beaches. Playa is a popular jumping-off point for day trips to Xcaret, Xel-Ha, Tulum, and other peninsula attractions, and a passenger ferry makes frequent runs to Cozumel.
zobrazit všechny hotely v lokalitě Playa del Carmen"Wonderful property"
It is beatiful place and I can recommend it for those who enjoys luxury and nature. It is a great value for the prices you are paying. I have only one comment - not enough sun-beds and sun-umbrellas on the beach and there is a lot of space to add more. I rated "4" for service because we forgot sambrero in our room and we could not get it back-)
Fantastic hotel, and wonderful staff who really made a difference to our stay! Food is great, and I would recommend the all inclusive option. It is much better value. If I could complain about one thing though...some guests annoyingly reserved beds at both the beach and pool at the same time. Sometimes beds were left unoccupied for hours and I was surprised […] this happened at a five star resort! Další informace
"Settle Down"
Just returned from very relaxing 5 day stay at Fairmont Mayakoba. We had a wonderful time. Service was exceptional except for check in process. Be prepared to wait for your room. Suggest you put on your swim suit and head to the pool until it is ready. Our room was not ready until 5pm and there were several other guest dealing with same issue. Then […] they upgraded us, which was terrific, but then at 9pm following night told us that we had to room to another room. Once we got over that hump we had impeccable service and found staff cheerful, helpful and attentive. We will go back! Další informace
"Great time"
The hotel is absolutely beautiful and very well maintained. Staff is extremely friendly. Beautiful and wonderfully designed pools as well as awesome beach front. It was so fun being able to bike all over the resort! It is a very kid friendly place, and perfect if planning a vaca with little ones of any age. That being said, even the very nice restaurants […] will have kids running around at 9 pm. (I did not care cause I had a two year old) the only problem we had was we felt the service at the poolside and in the restaurants could be hit or miss. Sometimes we felt we had been forgotten. We would definitely stay again. Oh, and the casita rooms are awesome and very large for a family. Další informace
"Definitely not a 5-star (more like 3-4)"
This hotel was advertised and priced as a 5-star resort, but unfortunately didn't come anywhere near that designation. I was generally satisfied by the property and rooms, but think that they paled in comparison to the adjacent Rosewood and Banyan Tree resorts. Being the largest resort property in Mayakoba also meant that it was the most crowded. You […] will be disappointed if you are going here for a romantic getaway as this is very much more suitable as a family resort. The food was mediocre and rather than serving authentic Mexican cuisine, the restaurants catered to western palates. The internet also didn't work anywhere but in the lobby. Další informace
"Loved it Great Food Great Service"
Great place to just go and relax. Food was amazing and beaches were too if you can splurge get a villa on the water with a private pool.
"Fairmont Mayakoba a wonderful resort"
A wonderful resort, well located. They pay attention to the small details and we loved it! we would definitely like to come again.
"Fairmont Mayacoba Mexico"
We had a very bad experience of the hotel services, it is not convenience to go to eat in the restaurant or cafe they are not open all the time we arrived 3PM , hungry none of their cafe or restaurant was open had to wait till 7:30 pm to open main lobby rest. Then they told us me need reservation. Their understanding to gusts needs in terrible and not […] helpful at all. we had the most terrible experience with the service desk anytime you want to make phone call $5.00 USD per minute charges even for tool free calls they told me has a service charge. It was terrible the way treated us we had to get out as an emergency due to hurricane in Oct. 26th 2011. I started arguing with the service desk. I don't think if any of those people really understand English and the meaning of how to take care of gusts. We are very un satisfied, with all the none sense charges and their policy. Of course the arrival welcoming might be empress to give you wet towel and a drink. But we don't care of those important things how they should handle the situation like ours. All those high charges for the room and services. the breakfast not even included. And the room service very slow more than half hour takes to get something to bight. No we will never ever go to that hotel anymore and told all our friends and family not to go there. Over all we were a wedding party that was scheduled that weekend and they did not care they had no Idea of the concept of it. So for next month we are going to Cancunwe'll stay in nice resort inclusive of everything with much less charges and better service wonderful area. That was my opinion with Fairmont in Cancun, you can take it or leave it. Thank you. Další informace
"Great"
Great Plane
Incredible staff. Beautiful location. Great food. We had an excellent trip!
"Great escape from the concrete jungle."
Great pools. Great in-room and out of room dining. Great service and resort transportation. I have no complaints and will certainly return! If you're a golfer, play El Camaleon--great course!
"Fairmont Mayakoba for relaxation"
The room had everything you would expect from a 5 star resort...no need to go into detail. Every hotel employee was very friendly, always saying hello with a smile, and also helpful. The amenities are spread out and we enjoyed walking or biking most of the time, although the golf carts were easy to find with a short wait. Getting to the beach is a 10-15 […] minute walk so the bike or golf cart is a must. Beach area was a little disappointing...not very wide, poor waves for body surfing, few activities available. Adults only pool was quiet and good for swimming laps. Food was good but not great and a little pricey. Drinks a little too pricey, so we would recommend buying soft drinks at local store (not close by) and bringing your own wine or booze. Bottled water in room was replenished every day at no charge and tap water was safe to drink. Ice machine close to rooms. Další informace
Tento host nezanechal poznámku.
Tento host nezanechal poznámku.
Tento host nezanechal poznámku.
"Excellent hotel"
Excellent hotel, fantastic service, beautifull swimingpools and a marvelous beach. Nice and comfortable rooms, perfect beds. Superb golf. I will come back with all my family from all over the world to celebrate my birthday.
"Great Place!"
We were at Fairmont for our Honeymoon and it was just perfect, this is a great hotel... Will comeback for sure, just awasome!
"Great deal at Riviera maya"
incridible service from all the staff
"Mala hospitalidad en la recepcion del hotel"
No respetaron la reservacion de una habitacion de 2 adultos y 2 menores, pretendiendo darnos una sola cama King size y una individual, despues de cobrar una tarifa muy elevada y en un hotel supuestamente de 5 estrellas. Despues de discutir 2 hrs, nos pusieron otra cama individual. Los alimentos y bebidas excesivamente caras y con poca calidad en el […] servicio. Por lo que no volveriamos y no recomendariamos este hotel, habiendo otras opciones de mejor calidad y precio. Další informace
"EXCELENTES INSTACIONES PERO LA COMIDA...."
Efectivamente, la limpieza, la belleza tanto natural como de las instalacioens del hotel es excelente. Sin embargo hay algo que a nuestro puento de vista falta mucho para que la relacion calidad-precio en LA COMIDA que ofrecen en los diferentes restaurantes sea justa, puesto que es demasiado pero DEMASIADA CARA LA COMIDA y el sabor no es tan bueno. […] OJO no digo que sea malo, pero para lo que te cobran en cada platillo deberia ser mucho mejor y creeanme, no es la gran cosa!! Lo que si resulto muy MUY DECEPCIONANTE, fue que fuimos con mucha ilusión a pasar el puente del 15 de septiembre ahi, pensando que la cena del grito iba a estar mejor no solo en los platillos que ofrecieron, sino que además no sentias el espiritu mexicano por ningun lado, al fondo del restaurant (en la cena donde segun se iba a celebrar el grito) habia una bandera que apenas y se veia! eso fue todo como decoración!!!!!!!!!! MUSICA??? que va!!! solo una marimba que toco hasta las 9pm pero es la misma que toca en los desayunos!!! es mas nisiquiera musica de fondo ranchera caray!!!! MUY MUy mal por las personas que se encargan de este tipo de cosas!! Señores ante todo estan en un país llamado MEXICO!!! Další informace
"pesimo servicio"
mi esposa y yo hemos viajado a infinidad de hoteles y nunca nos habia tocado un hotel con tan mala atencion. desde que llegamos y recibieron el coche tuvimos que rogarle a un valet que nos lo tomara, despues en el check in se tardaron alrededor de 25 minutos en llevarnos al cuarto. en la cena nos trajeron absolutamente otra cosa de lo que pedimos y […] el pescado traia espinas y escamas por todos lados. Por fin nos ibamos a otro hotel y la persona del check out se porto muy agresiva y grosera y nunca acepto feedback se ve que no les interesa el turismo nacional. a todos lo mexicanos estaban de la misma manera mientras que a los extranjeros toda la atencion. fuimos para nuestra luna de miel y nunca me pudieron ayudar para poder sorprender a mi esposa con una cena, nunca contestaron mis correos Další informace
"Excelente opción y gran servicio"
Mayakona ...sencillamente excelente! La calidad de los alimentos es muy buena y la atencíon es grandiosa. Muy limpio, lleven repelente, hay moscos pues está en medio de un manglar.
"Instalaciones excelentes y bien ubicado"
Me parece un hotel con servicios de excelencia, todo está bien, piscinas, restaurantes, servicios adicionales, las villas de lujo, verdaderamente te hacen sentir en casa, el personal muy atento y amable; de lo único que podría inconformarme son los precios de la comida y bebidas, un poco elevado, pero se compensa con el alto nivel de servicio que ofrece […] el establecimiento, las bicicletas, todo el resort es precioso, lo recomiendo y con mucho gusto regreso de nuevo, sin duda es un hotel de cinco estrellas Další informace
"spa not recommended"
spa is overpriced! if you don't read the fine print when choosing your massage, you find out until later that 16% tax wasn´t included and neither was a 15% tip which shouldn't be charged before receiving the massage. We paid $400 usd for two 60 minute massages that were nice but not incredible, we have received better massages for a lot less and in […] same category hotels around the world. Další informace
"Un resort orienté vers le golf"
Hotel de très grande qualité : bons restaurants, un spa exceptionnel (un peu cher mais cela vaut la peine), un système de transport interne par voiture de golf très performant... Vraiment très bien. Il faut souligner une idée géniale dont devrait s'inspirer beaucoup d'autres structures : en plus de plusieurs piscines classiques et bruyantes, il existe […] dans cet hôtel une piscine un peu à l'écart, grande et très zen car interdite aux enfants de moins de 14 ans... Aucun bruit et donc parfaite pour se reposer (faire une vraie sieste auprès de la piscine sans être dérangé par des cris, c'est donc possible au Fairmont hôtel). Další informace
"Ren luksus på Mayakoba"
Vi havde et fantastisk ophold på Fairmont Mayakoba. Der er i den grad fokus på luksus og kundens behov, og vi elskede hvert minut der. Vi boede i en bungalow imellem jungletræer og -lyde, og derudover er der inkluderet i prisen en sejltur rundt i områdets kanaler, hvor vi bl.a. så leguaner, krokodiller, pelikaner mv. Resortområdet er ret stort, men […] man bliver kørt rundt i lydløse elbiler, og bagagen bliver hentet og bragt. Der er 5 opvarmede pools + lækker strand. Vi var der i januar, hvor vejret var virkelig dejligt uden at være for varmt. Vi havde 2 mindre børn med, og på trods af stedets high-class, var der stor fokus på børnevenlighed, bl.a. med en supergod og inspirerende børneklub, og børn under 6 år spiser gratis på alle restauranter, som i øvrigt også er utrolig lækre og med ekstremt god og venlig betjening. Alt i alt kan det kun anbefales! Det skal dog siges, at i højsæssonen (påske, sommer og juleferie) er der mange gæster, og priserne er derefter - vi var der efter nytår, hvor vi fik en supergod pris. Další informace
Recenze a hodnocení obsažené na těchto stránkách jsou subjektivními názory zákazníků a dodavatelů. Nevyjadřují ani neodrážejí názor společnosti Hotels.com. Společnost Hotels.com ani strany, které zajišťují poskytování hodnocení, nenesou odpovědnost za jakékoli škody libovolného druhu, ke kterým na základě použití těchto hodnocení může dojít.
