Comfort Inn & Suites Lees Summit - Kansas City – Lees Summit

Hotel is having some new wallpaper hung so I understood the minor amounts of drywall dust on funishings. You could also see they have been repainting as well. When all is done it will be very nice. The only complaint I have is we had a nonsmoking room but could smell the near by smoking rooms.

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I thought the young man that check us in was very helpful. He could tell we was very tired and was needing a place to eat. He tried to find us a place that would even delivery so we would not have to get back out. I was very pleased with his help and the room and pool for the kids. The breakfast was better then getting a buffet at a restaurant. The […] price was great also. Made the difference in us getting to have a family get away. Další informace

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This was the last stop of our vacation, we enjoyed the pool and the comfy beds. Thanks.

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My stay was wonderful! I really enjoyed the hotel. It was nice that a hot breakfast was available and the cleanliness of the hotel was outstanding!

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Hotel was clean and check-in/check-out was quick and accurate. Nice breakfast.

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Very noisy-kids running up and down the hallways. Awful coffee in the room and at breakfast area.

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Please do not use this hotel if you are interested in comfort, breakfast, or working amenities. the breakfast was cold biscuits and cold gravy. The OJ was undrinkable to say the least. The Hot tub was working, you just couldn't turn it off. Same with the jets on the in-room jetted tub. The bed felt like a really thin pad stretched over a bunch of hard […] springs. I have had good experiences at Comfort Inn in the past, but I will not be staying in any in the KC area again. Další informace

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It was terrrible. we were given the keys to a room that was already occupied. Upgraded to a mini suite were the door didn't seal so any noise just roared in. then there was a B-Day party in the room across the hall.

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It was ok.

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front desk very helpful and polite location just off freeway

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This price is good. But the drainpipe of bathtub in my room does not work well.

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Great service, clean, very courteous and helpful staff, nice pool, great price, Zero problems. Slept like a baby.

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Facility looks nice ... but ... filthy. Carpet in my first room looked like someone had wipped their behind on it. Bathroom was filthy. Changed rooms and it wasn't much better. I went out for a run as the fitness center is hardly that; a beat up bike and treadmill. The neighborhood around the area looks like it would be nice but is filthy. Garbage all […] over the sidewalks, beer bottles and cases thrown all over the side of the room. Not close to much, the exit doesn't have any decent place to eat. Keep driving to the next exit. Další informace

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The hotel was nice, the pool on the other hand needs work. Myself and one other hit our feet on the incline from the deeper end to the shallow end, water temp was ice cold, and the inside edge of the pool was awkward in general.

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When we stepped off of the elevator at our third (top) floor location the hall way wreaked of smoke. Thankfully once we got to our rooms we could not notice the smoke...just had to hold our breath each time we walked down the hall. The rooms were clean and comfortable. The pool was too cold but the hot tub was nice. The breakfast each morning was excellent. […] There is a Burger King and a Sonic close by. Also a sports bar located in the next block. It took about 15-20 minutes to get from the hotel to downtown KC. Overall it was a decent stay. Další informace

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Room 210. Bedspread stained and had holes burned into it. Excessive noise from the floor above. Elevator was not climate controlled. I will not use this property again.

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Our room smell like smoke. I had to spray in down with air freshener._

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Great staff, great value. Good location to access restaurants and shopping. Internet unacceptably slow.

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SMALL restrooms. You have to turn sideways and slide by the toilet to shut the door to get to the shower. Very awkward setup!! Other than that we were pleased w/ the hotel.

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The main reason we picked this hotel was that it was close to friends we were visiting and it had a pool that the kids could swim in that night. We went to the pool and it was soooo cold we couldn't stay in it. We tried to get in and my daughters teeth were chattering. The hot tub had too much chemicals in it. Your eyes were on fire if you tried to […] sit in it. Very disappointed.... Další informace

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Traveled for business, check in/out was quick and easy, hotel was clean, and close to my destination.

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This hotel could not have been any friendlier, and my room was perfect. Very clean, very comfortable, and I was more satisfied with my room this time. Thank you.

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The only thing I can think of is that the carpet looks like it had oil on it or it had been burned in spots. Otherwise the room is very nice and very comfortable. This isn't the first time I have stayed at this Comfort Inn and will stay there again over and over. I just wish the carpet would not have looked soiled or burnt. Thank you.

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The only really bad thing that happened during my stay was the alarm clock in my room had not been turned back from daylight savings time. I didn't notice until the next morning after I realized I was up an hour earlier than I needed to be. Otherwise it was as good as I would normally expect. Didn't wow me but there was nothing really bad either. Breakfast […] was a bit better than most complimentory breakfast that are offered. Další informace

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When I made my reservations I was told I would be on first floor with the rest of my grandaughters ball team but when we arrived they stuck us on the third floor clear away from everybody else on the ball team. Our room was disgusting, there wer stains on the bed linen, stains on the walls, and also stains on the floor all over. We had to tell our kids […] to not lie on floor it was so bad. The breakfast they offerd was ok but the biscuts they offerd for biscuts and gravy were hard and had to be warmed in microwave, but overall breakfast was so-so. I will never stay at this place again. And all we really want from a place like this is a clean room to sleep in and a half way decent breakfast. The kids did not mind at all because they did have a swimming pool. Další informace

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staff was profesional and still fun to be around. Interacted well with parents and 8 yr. old softball team.

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I really enjoyed my stay here! Loved how the bathroom had a a good size stink and table and then another sink outside of the bathroom. Way bigger than I thought! Room smelled good and was clean. Breakfast was good. The only thing I didn't like was the fact we couldn't stay longer!

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This was a great location for my family within miles of everything we needed to attend. The staff was very nice. We got a call from the front desk asking us if our room was satisfactory. My kids enjoyed the indoor pool. Breakfast was okay, they just need to replace their waffle maker as the waffles were too light. We truly enjoyed our stay and I would […] definetely stay there again. Další informace

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It was a very nice room, comfortable, decent breakfast and very close to the wedding reception. Had a good time.

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This is a great hotel for the price! Honestly I have stayed 3 separate times and I will tell you to spend the extra ten bucks for the suite! Worth it compared to the standard room! This hotel is in a great area!

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Overall stay was fine. The hotel was uncomfortably stuffy and very warm....in the lobby, breakfast area, and hallway while waiting on the elevator. My hairdryer didn't work in the room. But the most important thing was the room felt and looked clean! They had new carpet which was a plus! Plenty of towels were provided as well.

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The hotel was nice and clean and the beds were pretty comfortable. The bathroom was really tiny and so was the pool, but that's not really a big deal. It's conveniently located next to several shopping places and really close to a lot of good food. The only real problem I had with the service was that they kind of rushed us out of the hotel, but we […] were getting close to the check out time. Overall a really good place for the price. Další informace

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The front desk service was both professional and courtious. The room was very clean and breakfast is what you would expect from a Comfort Inn & Suites. But I usually go to a hotel in this area so my kids can go swimming. The pool area was questionable. The hot tub water appeared green and I never went in it. The kids and I swam in the pool and after […] we were done I hung our swimming suits up in our room to dry over night. The next morning I went into the bathroom to find a horrible smell coming from our swimming suits and it wasn't chlorine. I hand washed them immediately to removed the awful smell. Also in my room the desk chair had a broken arm barely attached to the chair and a lamp that didn't work. Další informace

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We'll it was cheap enough but. ....we had a spider in our room..looked like somebody had previously thrown up on the floor...the pool was freezing cold and had to be the worst shower of my life.....the front desk Guy was nice enough but made us come get our own towels because he was the only one there....wouldn't recommend this one...

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We arrived at the hotel at 11am. I asked if I could check in but was told I could not because the room was not ready. I understood this because most hotel checkout times are at 12pm. I ran some errands with my traveling companions and came back at around 11:30am and told the man at the front counter to just let me know when the room would be ready. […] I then proceeded to wait another HOUR for our room. I told the man who checked us in that we only needed to place our things in the room and we would be leaving as we had somewhere to be at 1pm and he still refused. This situation was handled very poorly as when I came early you would THINK that getting my room ready would be a priority as I was ready to pay but not only was I forced to wait around in the lobby after driving a long distance but I didn't even receive an apology. After checking into our room and being an hour late to our engagement we spent the entire day out not even returning to the hotel until 2:00am to sleep then leave the next day. At 11am sharp we had a knock on our door telling us we needed to vacate the room or we were going to be charged another 24 dollars. We checked out at 11:30am after being rushed and still received no apology after a complaint was made. This hotel was one of the worst customer service experiences I have ever had, Management shows little care in customer satisfaction and only cares about moving the guests in and out like cattle. I would recommend this hotel to no one. Další informace

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