Budget Inn & Suites Orlando West – Winter Garden

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Terrible service. Did not leave coffee or cups after first day. No garbage can in room for two days even after we asked for one. Water in shower turned cold after one minute. Requested iron for the room but never received it. Thank goodness we brought our own. No refrigerator.

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This place was absolutely awful. The only plus to the place is that there is a bar and an IHOP. They didn't even know how to set up the WiFi. It was absolutely terrible. There was no ironing board in the room, and they said to iron on the bed. They finally found one and brought it to me. This place is rediculous. I wouldn't stay here again if they paid […] me to. Další informace

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It was horrible! They had my reservation all wrong! I requested 3 rooms with double beds and only got 1 room with a king size bed. The girl up front did try to make it better by comping a fridge and microwave. But the rooms were horrible! Stains on sheets, room smelled like smoke (this was a non-smoking room), bathtub did not drain, and the toilet stopped […] working. Oh and I can't forget the cockaroach I had crawl on the bed!! Další informace

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This was not a place you should be offering. Mildew on wall and ceiling, carpet wet as a result of leaking somewhere.

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the hotel room was dirty and smell horrible. the night manager or desk clerk was very rude and disrespectful. i would not recommend it to no one.

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The internet connection was a little odd but it all did work out. Lots of food places nearby.

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Clerk was friendly. He had ground floor room I had requested reserved for me, which is not quaranteed as stated on the website. Room clean. Much better than most. Beds a little hard ,but fine. And again, Clean . I-Hop rest. right on site,in lobby ! Very handy . Parking lot was very dark ! Needs lighting to be safe. A/C worked fine,just very noisey. […] An extra , was 3 wild Mallard ducks that landed in the pool to swim ! Eveyone enjoyed that and took pictures. Much better place than the other reviews I have read would lead you to believe. Will stay again . Další informace

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Tento host nezanechal poznámku.

Autentické hodnocení od zákazníka Hotels.com

Tento host nezanechal poznámku.

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The hotel said it had Wi-Fi in room, but during my five nights' stay, I didn't get Wi-Fi either in the room, or the lobby. The front desk kept telling me they restarted the router, but showed no sense of urgency in resolving the issue.

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The place is a dump and my perception is that there is a lot of crime in the area since there was a cop car in the back of the hotel most of the time.The person up front was poor at best and spent most of her time making personal calls.

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It was a decent hotel and got it at a good price for one night. Just wished the internet worked. Overall it was a good hotel.

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No English. Many cab drivers go 80mph and talk on phone. Drivers are on suicide missions.

Autentické hodnocení od zákazníka společnosti Expedia

The hotel is right next door to a bar it was loud and there was a fight. We had to fight with the room door cause it would not open. For three days we did not get room service or clean towels

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OK. But slightly overpriced for property.

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We went just for a concert my only complaint is that the Ac broke as soon as we got there and it was a Saturday so they couldn't fix it and the remote to the tv barely worked but like i said we got it for location and drinking purposes so i didn't mind too much

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We travel a lot mostly overnight stays for our kids ball games. We look for cheap hotels as we just need a place to sleep nothing more. We were hesitate after reading reviews but some people expect the ritz for $50, and we booked late so this was the closest room to the fields we could find. Cheap hotels are usually shady and run to the ground. This […] hotel was not its was definitely better than most cheap hotels. No room oder. Bathroom was clean. Beds were surprisingly good (i have severe back problems). The walls are paper thin could hear tv in other room and coffee sucked. The staff was smug but accomidating. There is a bar on site and got a little loud at closing but not trouble. I will definetly stay there again next time we have a tournament in clermont. Další informace

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As soon as we opened the door I wanted to leave but it was late around midnight and we had to be up early in the morning for a family funeral. The room had a mildew moldy odor. The shower curtain had mildew on it.

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Older property, but very clean. Pool was great. The Front Desk gentleman, Kendall, was OUTSTANDING. Very helpful wth directions, places to eat. I would hire him in a minute, if I had a customerrelations position.

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The towels smelled moldy and were super scratchy, not comfortable to use. The room looked dark and gloomy.

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Cheap. Did the job for a night's sleep, but not well maintained.

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My stay was peaceful, however; I went to the front desk to ask for trash pale bags or liners. I was told the maintenance guy would bring them to my room. I never got them. I then went over to the attached IHOP stood there 8 minutes yelling, "HELLO" noone came to assist me, I never saw the attendant nor a waitress. So I went back to my room.. So overall […] the room was OK.. The service needs improvement. Další informace

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Very good location, many places to eat within walking distance. The pool was nice. We had a quiet, clean room. Nothing fancy, but everything we needed for a weekend trip to the area. A great value for the price. We will stay here again.

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Good for the money. Was all we needed.

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The hotel was cheap and you get what you pay for. It was old and needed work but it was as clean as possible for a hotel and fixtures that have been there a long time.

Autentické hodnocení od zákazníka společnosti Expedia

Quality is equal to price, however this hotel is too old.

Autentické hodnocení od zákazníka společnosti Expedia

The hotel looks nice on the outside but our room was a big disappointment. You could feel the springs in the beds. It was clear they needed to be changed or flipped at the very least. Bugs in the bathroom. The fan in the bathroom was so loud it was disrupting. The tv's speakers were blown so all you heard was a buzzing noise over the sound.

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there were roaches coming from the a/c, the "clean" garbage can, behind the curtains in the room with the lights on so i can only imagine how it was going to be without the lights on. this is the worst hotel i have ever been to. i ended up leaving and they will not refund even though i stayed less than thirty minutes in the place. worst experience please […] be aware Další informace

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This Budget Inn was pleasantly clean and well kept. The staff was very pleasant and helpful.

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Loved the pool, beds are a little hard, toilet doesn't flush without holding handle, showers are either off or burning hot can't adjust at all, maids cleaned room very well, Ihop restaurant was great in the hotel fast meals, checkin was fast and staff friendly, grocery, liquor store, lots of nice restaurants very close-by, check out wekiwa springs swimming […] hole and canoeing SO FUN and only $6 admission!!!! Další informace

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There were no trash bags in the containers, and we asked for some but they never came. The bar downstairs allows for people wandering around the pathways where the rooms are and some of the time in the early morning hours people would hang outside the window talking. The hotel is not kid friendly at all, or even felt safe to us as a family because of […] this. At one point we even had to ask people to excuse us so we could get to our room. The water in the vanity area was so hot that the steam was coming from it imediately so I did not even let my children use this sink. The bathtub would not hold the water so the children could take a bath, and also the sink faucet would not shut off completely. I asked the front desk for more blankets so the children would be warm and two hours later I had to ask again. At this time the front desk told us where we could find the person and when we did he stated he was only one person and had enough to do. Getting extra towels was the same drama. I would never stay in this motel again, or ever offer it up to my friends as a place to stay. Další informace

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Should not have expected more for the price - hoped, but should have known better. It served it's purpose, but would not stay again.

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Not that bad!!!

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It was okay the pool was nice nothing extraordinary about the room. It saves money and it is only 30 mins from Orlando. If you on a budget and just need a place to stay it is okay for that

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Sure this hotel is older and it could use a little TLC. The sheets and the bathroom were clean and I didn't see any bugs.The towels are a little rough and so is the staff but the price was great and location convenient. Bottom line, if you want fluffy terry robes and turn-down service go elsewhere. You get what you pay for.

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Location was great but the room it self terrible. I had to have the sheets changed when I got there because of suspect spots on the sheets. The water kept changing temps in the am while showering. The smell was horrible even tough it was a smoke free room.

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this place had poor service, not clean and just overall nasty and i would not recommend this place at all!

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We arrived late Friday night in hotel, around 1 am, and there was a loud music going on in the club adjacent to hotel reception. Some people standing outside looked drunk. Its not a good situation to be in with family. Luckily our room was in the back side, so we didn't hear any club noise there. Apart from that its a decent hotel.

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The only thing right was the price. This place is more popular as a rent by hour. Brown water in the shower. Leaking pipes all over. Dark rooms. Needs painting and cleaning. Smells bad. Rock hard bed. Tiny pillows. Not good at all.

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THE ROOM WAS NOT AS BAD AS I EXPECTED IT TO BE AFTER READING PREVIOUS REVIEWS. I WENT TO EPCOT FOR NEW YEARS EVE AND WANTED TO RENT A CHEAP ROOM BEING THAT IT WAS ONLY FOR A COUPLE OF HOURS. THE BUDGET INN WORKED OUT JUST FINE. ALTHOUGH THEY SHOULD INVEST IN NEW TOWELS AND BED SHEETS. MY EXPERIENCE IN THE IHOP DOWN STAIRS HOWEVER WAS HORRIFIC. MY FOOD […] HAD MOLD IN IT. THE MANAGER KEPT TELLING ME THERE WAS NOTHING WRONG WITH THE FOOD. I DID NOT EAT IT BUT STILL HAD TO PAY FOR IT. WHEN I GOT IN THE CAR I REALIZED THEY HADNT GIVEN ME A RECEIPT SO I WENT BACK TO FIND THREE OTHER FAMILIES COMPLAINING ABOUT THE SAME THING. A POLICE REPORT WAS MADE AND THEY WERE REPORTED TO THE FDA. SO PLEASE BE CAREFUL. Další informace

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The room had a funny odor; the television "on/off" button was broke, and there were no batteries in the remote. We booked via Expedia and paid for three nights but only stayed for one evening as we found a nicer place closer to Orlando. It was a bit creepy....sorry!

Autentické hodnocení od zákazníka společnosti Expedia

not to many perks but it was clean and cheap and the staff was pretty helpful

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everything was fine we have a enough towels and soap , yes i recommend this hotel

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I am in college and on a strict budget so for me it worked. However, this really is not a very good hotel. The bed is uncomfortable, the pool is tiny, and I set a wake up call with a front desk staff and they never called! Also, I arrived late at night and as a female I felt slightly uncomfortable. The only way I would recommend this hotel is if you […] are on a budget and do not mind if it's a hole in the wall kind of place. It worked for my purpose, but I will never stay there again. Další informace

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My mother & I were in town for one night to visit friends, and just needed a place to crash before returning home. This was the closest and cheapest motel to their house, and it was all we needed. The room was clean and the place was quiet. The office staff was friendly. The towels/washcloths had seen better days, but they were clean. I'd stay here […] again. Další informace

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