The Penguin Hotel – Miami Beach

Great location. Clean rooms. Bathroom NOT air conditioned. Hallways SCARY. Ok for adults, would not take kids here.

The hotel was very small and dirty. We didn't even want to touch the curtains to see the view of the ocean. The bed was really bad and the room musty smelling. For the cost, I would have expected a lot better.

I've stayed here a couple of times, and while the service isn't impeccable, the rooms are clean, and the location is excellent. I preferred the hotel when they had the Front Porch Cafe down in the lobby, but it moved up the street a bit.

personal is very friendly and helpful. hotel needs to spend money on some matteress, black mold in shower, shower head held up buy rubber band. if this hotel was any other place it would be a 1 star hotel

Great location but i would not want my worst enemy here. Its very old and dirty. Reminds me of a very ghetto neighborhood. Trust me i came from poverty. It's filthy and the paint is peeling. Front desk was rude. One guy was very helpful. Expect to wait very long for a check in or out. Only one small desk with one employee. I was very upset so was my […] wifes family. Spend a bit extra and be happy Další informace

Not the best hotel, but it's good for the price and near the beach. Front desk staff was very helpful

no toilet papers , dirty floors and non professional staff . sorry not going back !

Tento host nezanechal poznámku.

I should have listened to the reviews I read prior to booking this hotel. Figured it couldn't be that bad & I'm pretty laid back when it comes to things. Figured I would prefer to be closer to my event verses saving some cash staying further away. NOPE I should've listen to the other reviews....they were right on! The staff was nice but the hotel & […] room were disgusting! Nothing says class like money painted on the ceilings, dark grimy halls & room that smell of mold! The bathroom was disgusting, mold & hair everywhere. The bed was just as bad!! It looked like the sheets had not been changed, as there was female hair all over the sheets & pillows. Oh and the walls ARE PAPER THIN!!!! I could hear EVERYTHING!!! Trust me, save your money!! If you are looking to save money stay further away or spend the extra money for a nicer place!! Další informace

Tento host nezanechal poznámku.

Tento host nezanechal poznámku.

I disliked the old, musty smell of this hotel. The foyer contained very old furniture. My room was sparsely furnished. It had no chair, no side table lamp, and no fridge. The worst part was that on the third night I pulled back my top sheet to find a bed bug. I made this discovery at about midnight and had to find another hotel quickly. This ruined […] my stay and my sleep. Dealing with exposure to bed bugs is a nightmare I would not wish on anyone. Další informace

Nice hotel on the main drag. Room was a little small with 2 double beds - and there was no view - but the price was attractive.

This hotel was dismal. I have stayed in a number of these "boutique" hotels in South Beach and this was by far the worst. FIrst, they charged me a resort fee of $15.00-this was not disclosed by hotels.com on the website or in my confirmation. Following are my specific comments:(1) There was only one working electrical outlet in the room. The rest were […] not working(2) There was no lock, NOT EVEN A LATCH, on the bathroom window, which opened to an alleyway and was a serious security risk. The window would not close, inviting anyone to access the room from the alley.(3) Then linens, sheets as well as towels, were threadbare and make the linens at the Days Inn seem like the Four Seasons (4) The water pressure in the shower was inadequate. The TV had only the very basic cable selections and did not include, for example, Fox News. (5) There was no ice maching available and you had to go down to the front desk to obtain ice. This was rated by hotels.com as a 3 star. Don't you people have staff who monitors the condition and rates these hotels? This hotel was abysmal in every regard except location. Další informace

I only stayed for one night. We arrived early to the hotel we were told the room would not be ready until 3pm. So we decided to have lunch everything is within walking distance which was the best feature of the hotel. The hotel had a little bit of a moldy smell so did the room but I can say it was cleaned very well so it may just be the building. Maybe […] they should invest in some kind of airfreshner so that is not the first impression you get since the hotel is actually very clean. The room also had a mini fridge which was cool. Overall the staff was nice except for the day we had to check out we asked for our check out time to be extended just for an hour the man at the front desk was not very accomodating. He stated he could only extend it to 45 minutes then changed his mind and said we would have to check out before twelve. I just feel he could have handled that a little better. Ive stayed at other hotels on the beach like the cardoza and not only was my room ready early they offered a late check out from the moment I checked. In end the hotel was ok, your getting what you pay for. Oh also be prepared to have a hold placed on your card for $99 and if,you valet $31. It will take a couple of business days for the hold to be removed. I have had hotels do holds before but never for that amount or for the valet. There is also a resort fee of $15 but they include two drinks and complimentary breakfast so you make your money back on that. Další informace

The rooms and corridor have a funny smell, and the rooms are both worn and very basic. No reading light, extremely noisy AC, shower in my room was half broken, crap breakfast in a different building. Location is great though, right on Ocean Drive, right where everything is happening. The free wi-fi worked fine, and the staff was very helpful. Overall: […] not quite worth the price, even though this is already a budget choice, but if you are going in the winter (and don´t have to use the AC at night) and are just looking for a place to sleep and can´t find anything cheaper/better, this is and acceptable choice. Další informace

Tento host nezanechal poznámku.

There was young man on 3 pm to 11pm shift that had no customer service skills. Always quoted higher rates then what quoted on the company website or fro The Front Desk managers it made feel like he was trying to get more money from for extending my stay at your hotel. But John the overnight manager and Carmen where great!!! They madey stay. The young […] guy need traing that's it in service Další informace

No pool, no bar, no restaurant, no spa......but there it was......the "resort charge". Run down building. paint splattered windows. Unresponsive staff. Don't stay here.

I prepaid my room in full expecting to just check in and get my key. Boy was I in for a surprise. Although the Location Of The hotel was great, The corridors were dark and gloomy; We were charge a $15 resort fee (other hotels in The Area charged Max $6) and a $50 deposit - For what i still dont know.

Penguin hotel is garbage... the ceilings have a mural of $20 bills! I booked a room with two beds but opened the door to find only one. Typically this would be no big deal and just switch rooms, but the front desk attendant informed me there weren't any double bed rooms left. And then proceeded to let me know that when you book at the Penguin there […] is fine print that says the hotel doesn't guarantee a certain number of beds. This hotel is the worst... plain and simple NOT WORTH THE BARGAIN Další informace

Located in the heart of south beach, if all you need is a bed, shower and toilet then I'd recommend this hotel. If you're looking for anything more look elsewhere.

Hotel surprised us with an unpublished resort fee upon check-in. Hotel is a little tired, but it has a really good location.

Good location on Ocean Drive as away from the noisy hotels, bars etc. Good value but a little basic/run down. Price you pay for the room doesn't include a daily resort fee - this includes continental breakfast but you have to walk to a 'sister hotel' to get it.

The hotel is in a fantastic location, close to restaurants and shops. A short walk to everything including the beach. It is a boutique style hotel, but the room was clean, the carpet in the hall leaves something to be desired. However, for the price I received and the location it's worth it.

The hotel was fine for the money, close to beach etc.. It was clean and the complimentry breakfast was very nice, staff in that place pleasant. We Did not discover untill we arrived all the different EXTRA CHARGES> it was a little disheartning that we were not told prior to our arrival, this did creat a little discomfort on our arrival as we felt the […] desk person had absolutley no people skills to handle this and his personalitly could be rate as a #1 on a scale of 1-10 We all came on motorcycles and he had no idea where we could put them. Další informace

This should be a 1.5 star property. The sliding door to balcony did not lock, entrance door and frame was rusted out, all the tiles were cracked and the floor was dirty. Almost walked out, but it was too late. Location is stellar to SOBE, but spend a bit more - would be worth it!

Let me say first I got a very good deal online for this room. Location Location..if you are expecting the Fontainebleu..this is not the place for you(no pool /coffee in room) but you are not spending the high hotel price. It is what it is. John at the front desk was great..I upgraded to the "penthouse suite" with the private 500 sq foot deck. Hello? […] on Ocean Drive? You do have to climb stairs to get there but it is worth it. You want peace and quiet?? go to Sanibel..This is Ocean Drive South Beach..c'mon people!! If you can get this place for a great price..you will love it. Další informace

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The hotel was older art deco as most are on ocean blvd, but clean. The bed was broken and sunk in the middle (room 316). Their cable was horrible. I wanted to watch ESPN (college football) and they didn't get any of the major networks ABC, CBS, or ESPN. I had several freinds with me and wanted to watch the game in the lobby. I was told by the less than […] friendly young man at the counter i was not allowed to change the channel. It didn't matter after i found they had no reasonable channels any way. The location was great. Další informace

We liked the location as its in the heart of Miami Beach. You can access pretty much everything from here and its a block from the beach. But, the hotel staff was rude. Provided a small bottled water and cant ask for more. The rooms were very clean but the elevator was very small and the room area too. Customer Service wasnt great as there was a long […] line of people and only one person. I think there are better hotels than this one. Další informace

The hotel is in an excellent location, and the decor is pleasantly funky (though dark except for the lobby). However, my window was covered by a giant plant on the outside, which did not hide completely the fact that you looked right on another building. The $15 resort fee, which i had overlooked is not worth it, especially if you are only staying overnight. […] The free continental breakfast was oj, coffee, bread and pretty bad muffins/cinnamon rolls. No fruit was free. I suppose extra towels, etc would have been nice if I would have had more time for the beach, but in this case I didn't. Další informace

The main problem with the Penguin was that there was no coffee maker in the room, nor in the lobby. They offer complimentary continental breakfast at a neighboring hotel, but it doesn't start until 8:00am. This meant I had to go to Starbucks both mornings and buy my own breakfast. As someone who wants that morning brew first thing, this was really a […] pain in the neck. My only other comment is that, although the room was fashionably appointed, there was hardly any furniture in it: a bed, one nightstand, a dresser, and a wet bar. No chairs or table, and the room was spacious so it wasn't a size issue. This made it inconvenient for dressing and checking email and eating my Starbucks breakfast. Be advised that the so-called "pool" at the President is a bathtup sized wading pool. Having said that, the staff is very nice and the hotel is in a great location. Další informace

Air conditioning in room couldn't compete, was hot and sticky all night. Valet twice brought the wrong car. Very small room and likewise bathroom.

I would recommend this hotel for anyone who is looking for a quick weekend getaway. The location is perfect. Right on 14th Street and Ocean Ave. The bathroom was pretty small. The bedroom was nicely decorated. Bed was comfortable. We had asked for 2 beds in the reservation and only got one bed at arrival. They provided a rollup bed free of cost, but […] it was extremely uncomfortable. Not the best idea. Valet is $30 per day. They charge you a resort fee of $15 per person. It included beach cairs, which was worth it, since the beach chairs at the beach rent for $11 until 5pm. It also included a free drink from 5-7 at the hotel behind them; which to me was worth it since drinks anywhere can range from $7 and up. Breakfast was included for the price. We made it sunday morning, and I was pretty pleased as it included: cereal, bread, pastries, coffee, juice and fruit. The staff was very nice, from the front desk person to the cleaning staff. FYI, Front Porch Cafe, which is my favorite, is no longer in front of this hotel, It has been moved down the block to a different hotel. Další informace

This hotel advertised several things in their website and resort fee. The hotel was more tacky than boutique. On the second floor, the ceilings had money (like Making it Rain) and each door had a dollar bill design. The rooms were adequate, albeit humid. No complaints about room overall. Excellent location. The resort fee is a rip off as is 30$ val […] et. Další informace

I stayed for one night at this hotel. Great location right across from the beach. Resort fee includes free drink, compliementary breakfast, and beach chairs! cant beat that! On ocean drive but far enough from the madness.

the location was ok I would rather stay near 8th or 10th and ocean. It's not a romantic hotel to take your girl to......its very convenient.....staff was awesome......and its a regular south beach not upscale hotel......the ceiling decor was interesting...lol

We had an oceanfront room and it was wonderful. There was even a window seat where you could see the water. There were some issues with the room -- a door falling off a cabinet, a sub-standard mattress and bed linens that wouldn't stay put -- but I would still stay there again in a heartbeat. Lovely front desk staff and the location was just amazin […] g. Další informace

There was an additional resort fee of $15 per day that was not mentioned at the time of reserving the room. Moreover, their idea of a continental breakfast is toast and butter at 10am along with some pastries if you arrive early enough. The water pressure in the shower is horrible. The front desk is not helpful (i.e. upon asking the front desk for scissors, […] they informed me that the hotel did not have any scissors.) The free water in the room was not replaced and when asking the front desk again for the free (tiny) bottles of water... I was told they did not have any because it should have already been provided by housekeeping, even though they were not. I've stayed here before and actually had a pleasant stay. However, with the new "resort fee" I believe this place is under new management. The location is great, but the staff need a better attitude or training in how to accommodate their guests better. I would probably not stay here again.... Další informace

BEWARE!!! This hotel is not as 'glamorous' as the pictures online make it appear. The decor is tacky and the hallways always smell like chemicals and artificial freshner. It was hard to breath at night for this reason. I would not recommend this hotel.

The hotel was in a great location! the staff was nice. The TV did not work the first night and they were unable to address the problem, but who cares? It's South Beach! I would definately go back.

We checked in to the Penguin Hotel and due to construction we had to change Hotels, which was a relief as the Penguin had a strange smell and was nothing like the description. We were moved to the President Hotel on Collins avenue, and at least had a nice room. We had to walk there with our bags, which I thought was even stranger when the hotel should […] of helped us out. The receptionist at the Penguin had bad attitude. Další informace

Clean, clinically so and on Ocean Drive, so everyone is a winner.

Tento host nezanechal poznámku.

The room was very small but clean and adequate for an overnight or two if you want to be near the action but not affected by the noise. Loved the location! The shower head needed to be updated as was a hand held with no wall mount. Strange! We had to have someone come fix our tv which they did take care of. No amenities available but I believe they […] are putting in a small restaurant where you can at least get breakfast. Starbucks is very near though so that was good. I would stay again. Další informace

See above. Great value.

Tento host nezanechal poznámku.

Really happy overall with the place. Great location and clean, it fitted my needs. Restaurants were all walking distance and we even checked in early on the day of arrival.Friendly staff thanks again Penguin Hotel. Really happy overall would definitely go back.

The Penguin Hotel had a great location right on the beach. Got a good price on a room for a week. Staff was friendly. No WIFI, pool, breakfast or hotel bar though. But I knew that going in so was not disapointed. Rooms were small but clean. Except for stained sheets one time. Again it's nothiong speactacular but it was great for us, in a very nice […] location. I would recommend definitely for the price we paid! Další informace