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23 901 42 24 dle základních sazeb24 hodin denně, 7 dní v týdnu (hovory pouze v angličtině)
"Kousek od metra, 10 minut do centra."Hodnocení zadal host společnosti Hotels.com 6. 12. 2012
Pokud pojedeme znovu do NY, nemáme potřebu hledat nový hotel, znovu se ubytujeme zde. Je to kousek do centra, 2 klíčové linky jsou od hotelu max 10 minut pěšky. Pokoj působí na první pohled skoro luxusně, velmi pohodlná americká (vysoká) postel, v základním vybavení fén, lednice, kávovar, žehlička. Na pokoji a v celém hotelu funguje vysokorychlostní internet. Snídaně, které člověka povzbudí na celý den byly pestré (každý den stejné) a v americkém stylu, nečekejte tedy šunku nebo salám na chleba, ale spíše koblihy, mysli, pomazánky, vafle, kávu a čerstvé džusy. Při cestě z metra do hotelu minete několik obchodů s rychlým občerstvením "take away", takže večeře na pokoji není problém. Hotel nám poskytl dobré útočiště po celém dnu běhání po NY. Při pobytu doporučujeme pořídit si při vstupu do metra týdenní jízdenku a neřešit pak každou cestu metrem.
Hodnocení zadal host společnosti Hotels.com 17. 11. 2012
Tento host nezanechal poznámku.
Hodnocení zadal host společnosti Hotels.com 12. 11. 2012
Tento host nezanechal poznámku.
"Vyborna lokace hotelu pro prohlidku mesta."Hodnocení zadal host společnosti Hotels.com 28. 10. 2012
Na NY pomerne velke pokoje, vyborne umisteni hotelu hned vedle Empire St , WiFi zdarma a silny signal po celem hotelu. Pozor jen na uschovnu zavazadel, kde doslo k poskozeni zavazadla a jeho obsahu bez zajmu hotelu resit poskozeni.
"v blízkosti metra"Hodnocení zadal host společnosti Hotels.com 1. 10. 2012
umístění hotelu blízko metra, ochotný personál, žádné polatky navíc, hotel je starý, ale čistý.
Za ubytování dalších osob mohou být požadovány dodatečné poplatky, jejichž výše se řídí pravidly daného hotelu.
Pro případné vedlejší poplatky je při registraci vyžadováno ověření totožnosti na základě dokladu s fotografií a dále kreditní karta, případně peněžní záloha v hotovosti.
Zvláštní služby mohou být omezeny aktuální nabídkou při registraci a mohou za ně být vyžadovány další poplatky. Nelze zaručit, že budou dostupné.
**Toto vybavení může být k dispozici pouze v některých pokojích nebo jednotkách. Za některé vybavení může být účtován dodatečný poplatek.
Hotel prochází rekonstrukcí. Přestavují se následující prostory:
Open 24 hours, the complimentary fitness center provides free weights, strength-training equipment, and cardio machines with individual TV screens.
One mile from the hotel, Central Park offers tennis courts, a lake with rowboat rentals, and miles of trails for jogging, walking, and biking.
Při registraci, odhlašování z hotelu nebo při poskytnutí služby jsou účtovány následující poplatky nebo zálohy.
Výše uvedený seznam nemusí být úplný. Poplatky a zálohy mohou podléhat zdanění nebo se průběžně měnit.
Groups of 8 persons or more are subject to a baggage fee.
Guests expecting to receive packages at the hotel must contact the hotel in advance. Fees may apply. For more information, please contact the office using the information on the reservation confirmation received after booking.
PLEASE NOTE: from August 31, 2012 hotel entrance will be moved to 45th street, between 8th and 7th avenue.
Za ubytování dalších osob mohou být požadovány dodatečné poplatky, jejichž výše se řídí pravidly daného hotelu.
Pro případné vedlejší poplatky je při registraci vyžadováno ověření totožnosti na základě dokladu s fotografií a dále kreditní karta, případně peněžní záloha v hotovosti.
Zvláštní služby mohou být omezeny aktuální nabídkou při registraci a mohou za ně být vyžadovány další poplatky. Nelze zaručit, že budou dostupné.
Let the West Coast have Hollywood; Broadway’s lights are just as bright, and many screen actors come to the Great White Way to gain acting credibility. Area attractions include Carnegie Hall, Rockefeller Center, Radio City Music Hall, and the Museum of Modern Art. Resplendent St. Patrick’s Cathedral takes up a block at Fifth and 50th. Once seedy, Times Square now hosts ABC, MTV, and NASDAQ.
zobrazit všechny hotely v lokalitě New YorkTento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
"I moved to another hotel."
It was reported to be 'under renovation' in the exterior and lobby areas. The whole block was a construction site. The key to my confirmed queen bed room didn't work so I was moved to another room with doubles. The room was small but cleverly done 'modern' except for the entry hallway and door which hadn't been touched and looked like they had been […] through wars. The 'view' out the window was of a lightwell with a huge metal duct running in front of my window. Elevator from the upstairs lobby to the street was broken and the lobby areas were very chaotic. On the one plus side, the people who work there were wonderful. I moved to another hotel after one night. Další informaceAutentické hodnocení od zákazníka Hotels.com
"Location,location,location!"
Yes,it is under construction and not all elevators were working.On the other hand,we were only staying overnight,the room was clean,the staff was very helpful and you can't beat the location. I would say go for it but realize there will be some minor inconveniences.Autentické hodnocení od zákazníka Hotels.com
"What Can you Expect?"
So the prices for hotel rooms in the city are extremely overpriced, Ns so was this....Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Milford Plaza Hotel Hotel rates are not static and fluctuate according to supply and demand and time and season of the year. Spring through the winter holidays are traditionally busy times for our hotel and New York City in general and certain events such as college graduations, sports and entertainment events or UN General Assembly openings can create high demand and, thus, higher rates.
"worst hotel ever"
I will never stay here againAutentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Milford Plaza Hotel It would seem by your rating that you were disappointed with your recent stay at The Milford and regret that we do not have the specific issues so that we may reply to you. We realize that, until our ongoing $160 million renovation is completed, effecting these changes is sometimes unavoidably at the expense of guest comfort and satisfaction as we work to bring The Milford back to the iconic status it once enjoyed and apologize for any dissatisfaction you were caused as a result.
"Service Issues & Chaos"
They're undergoing a major renovation so getting in and out of the hotel is awful. Elevators are slow. Service could make up for that deficit, but it is non-existant. Not a satisfying experience.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Milford Plaza Hotel We're sorry you were disappointed with your stay. We are in the late stages of our lobby renovation which includes work on our elevators as well, necessitating taking one at a time out of service. While we realize our temporary lobby is much smaller than our regular lobby, we do try our best to make our guests as comfortable as possible and sincerely regret if we failed to do so with you.
"Weekend"
Stayed at this hotel a number of times. The remodeled room made this a 4.5 hotel.Autentické hodnocení od zákazníka Hotels.com
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Milford Plaza Hotel It would seem by your rating that you were disappointed with your recent stay at The Milford and regret that we do not have the specific issues so that we may reply to you. We realize that, until our ongoing $160 million renovation is completed, effecting these changes is sometimes unavoidably at the expense of guest comfort and satisfaction as we work to bring The Milford back to the iconic status it once enjoyed and apologize for any dissatisfaction you were caused as a result.
"Good bones, but under renovation"
I think this classic hotel will be a great value in Times Square once finished with renovation. My room was very small, but stylish and comfortable. The common areas were all under construction (May 2013) which was very confusing.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Milford Plaza Hotel We are in the late stages of our lobby renovation which includes work on our elevators as well, necessitating taking one at a time out of service. While we realize our temporary lobby is much smaller than our regular lobby, we do try our best to make our guests as comfortable as possible and sincerely regret if we failed to do so with you.
"Long lines and disorganized staff"
The staff was friendly but very inefficient and generally uninterested in helping guests. We had trouble getting our bags to our room and getting our car from the garage when we left. I know its under renovation, but the elevators are small, slow and stopped working all together on our last day there so the whole hotel had to use the service elevat […] ors. Další informaceAutentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Milford Plaza Hotel I'm sorry about the elevator disruption during your stay. Our "smart" elevators are usually one of our best-liked features; unfortunately, like all machines, they sometimes require that we take them out of service for repair or recalibration which is necessary for the safety and security of all of our guests. Unfortunately, this happened when we already had cars out as part of our renovation and we utilized our service elevators to ease the traffic flow. We sincerely apologize for any inconvenience you were caused as a result.
"Need fix elevators"
The hotel is great location, they are remodeling it which I never knew before hand. the staff was good, BUT there 4 elevators are the worse between not working and waiting up to 10 minutes for them is just crazy. It made you not want to leave during peak times. The over all hotel was nice the room small but clean and niceAutentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Milford Plaza Hotel As part of our $160 million renovation, we are upgrading out elevators as well. We will be working with fewer elevators for the next few weeks until all are rehabbed. We apologize for the inconvenience.
"DISASTER !"
We have used the Milford many times over our visits to New York however on this occasion the Milford was a discrace we arrived to a building site. the hotel was advertised as newly renovated rooms!! the checkin area is on 2nd floor no lifts to take us or our cases and no offer of help. Lift area is a building site guys hardwalling and plastering as […] we waited for our lift " health and safety" did not appear to matter. Never again Další informaceAutentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Milford Plaza Hotel Our hotel is still under renovation. While our guest floors have been completed, our Lobby renovation was delayed due to a total re-design of the space so, while we had originally hoped to be finished by now, the renovation of our public space began September 1st for an expected completion in July 2013.
There was a clogged rainspout and water leaked into the room during the night.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Milford Plaza Hotel On the morning of May 8th of this year, New York City experienced torrential rain storms that dumped an unprecedented amount of water in a very short time, setting a record. Unfortunately, during such weather events, drains often cannot keep up with the volume of water, causing back-ups and leaks. Our staff were dispatched as quickly as possible to address the issue which was further complicated by the hotel’s sold out situation, making it impossible to assign new rooms until other guests checked-out. We regret any inconvenience you were caused.
"Under Renovation"
I actually enjoyed the room. The hotel itself was under renovation, and not really a joy to walk through. The lobby was dismantled, no amenities, portly service, and generally just a bit of a gong show. The room, however small, was good. For $300 a night I should have stayed somewhere else at this particular time.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Milford Plaza Hotel We’re sorry you were disappointed with our Lobby during your stay. I’m happy to let you know that the public space renovation portion of our $160 million refurbishment is expected to be finished by late summer 2013. Upon completion, our Lobby will also be transformed into a lighter, airier space with better traffic flow and chic, urban design elements to complement our previously completed guest rooms and include a permanent bar with light fare, a newsstand and sundries store.
"Great location"
Good place to stay in Times Square. Close to theaters and restaurants. Rooms were very clean and modern. Construction distracted a little bit. The staff was very helpful. Lobby was often crowded with people or suitcases. Elevators were a little confusing for first-time visitors.Autentické hodnocení od zákazníka Hotels.com
"Smallest room I have ever stayed in!!"
Just ok for a transit night. And they were in the middle of renovationsAutentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Milford Plaza Hotel We’re sorry you were disappointed with the size and location of your room. We do have varying size rooms in our hotel but during times of high occupancy, as was the case during your stay, we must make use of all the rooms at our disposal.
"In the center of it all...."
The hotel is under renovation, so elevator wait times and flow of people in the lobby were negatively impacted, but that said, the staff did a very good job of helping and directing people to minimize the issue as best they could. Location is fantastic, particularly if you are going to spend the majority of your time between 40th-60th street. Subway […] stops are convenient too. Room was clean, if small (it's New York), but perfect if you are not planning to spend much time in the room. Wouldn't kill them to provide a pen. Další informaceAutentické hodnocení od zákazníka Hotels.com
"My New York hotel"
Thisi is my New York hotel-in midst of reconstruction-but the most convenient location for plays and shopping -the new beds are the most comfortable and new rooms are greatAutentické hodnocení od zákazníka Hotels.com
"Perfect for what I needed"
This is a perfect example in "you get what you pay for". The room was small, clean, quite and comfortable. I was in town on business (..and I don't have a giant expense account), so I wasn't in my my room that much anyway. It's NYC you shouldn't be in your room anyway, business or otherwise! Great value for what you get, I've spent twice as much for […] a room not much better than what I had... Další informaceAutentické hodnocení od zákazníka Hotels.com
"rooms"
The rooms are too smallAutentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Milford Plaza Hotel We’re sorry you were disappointed with the size of your room. We do have varying size rooms in our hotel but during times of high occupancy, as was the case during your stay, we must make use of all the rooms at our disposal.
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
"Don't expect much"
This hotel is good if you want something cheap near Times Square. You can't go to McDonald's expecting a ribeye steak. In the same way you can't expect this to be a great hotel. It's rooms are tiny and dirty, but you're paying bottom dollarAutentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Milford Plaza Hotel Please accept our sincere apologies for the lack of room cleanliness you experienced during your stay. Needless to say, this is unacceptable and we will address the incident with our Housekeeping managers so that we may improve our service in this area and that no other guest is similarly inconvenienced. It is never our intent to disappoint our guests and we deeply regret having disappointed you. We hope you will return and give us an opportunity to redeem ourselves when you are next in New York City as we look forward to recapturing your confidence in us.
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
"Excellent location"
The only reason I didn't rate it higher was because of construction in the lobby. Rooms are very small but satisfactory. Extremely close to Theaters, Restaurants, Time Square. Clean rooms, staff was excellent. I will stay there next time I am in the City.Autentické hodnocení od zákazníka Hotels.com
"small but great rooms. great location"
Rooms are small but just big enough. Great views. The hotel was under conduction, But I hope once there done the hotel looks a nice as the rooms.Autentické hodnocení od zákazníka Hotels.com
"Couldn't ask for a better location"
The hotel was in the midst of a lobby renovation, and so all was very chaotic and crowded downstairs. However, the room was fine and the bed was very comfortable. Even the horns and sirens became white noise. With so many people staying in the hotel, I was surprised by how quiet the halls were. The location is not to be beat - every conceivable train […] is either right across the street or just a few blocks away. And there are so many excellent restaurants to choose from. I would definitely stay here again. Další informaceAutentické hodnocení od zákazníka Hotels.com
"Worst ever. Never again."
The property is under renovation, so it may get better, but when I was there is was horrible. They should have trottled back significantly on the number of guests they tried to accommodate given the work they are doing on the building. They had half the elevators blocked off for renovation and two of the remaining four went off line one mornign so they […] were actually shuttling guests on the service elevator. It took me over fifteen minutes to get out of the hotel. Další informaceAutentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Milford Plaza Hotel I'm sorry about the elevator disruption during your stay. Our "smart" elevators are usually one of our best-liked features; unfortunately, like all machines, they sometimes require that we take them out of service for repair or recalibration which is necessary for the safety and security of all of our guests. Unfortunately, this happened when we already had cars out as part of our renovation. We sincerely apologize for any inconvenience you were caused as a result.
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Milford Plaza Hotel It would seem by your rating that you were disappointed with your recent stay at The Milford and regret that we do not have the specific issues so that we may reply to you. We realize that, until our ongoing $140 million renovation is completed, effecting these changes is sometimes unavoidably at the expense of guest comfort and satisfaction as we work to bring The Milford back to the iconic status it once enjoyed and apologize for any dissatisfaction you were caused as a result.
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Milford Plaza Hotel It would seem by your rating that you were disappointed with your recent stay at The Milford and regret that we do not have the specific issues so that we may reply to you. We realize that, until our ongoing $140 million renovation is completed, effecting these changes is sometimes unavoidably at the expense of guest comfort and satisfaction as we work to bring The Milford back to the iconic status it once enjoyed and apologize for any dissatisfaction you were caused as a result.
Room was very small and there was construction going on. One plus was that they had HBO and showtime.Autentické hodnocení od zákazníka Hotels.com
"Small but cozy & convenient!"
I stayed in the single queen room, and it was smaller than the size of the room aboard a cruise ship. But in the end, it's very much worth it. The rooms had everything you would need anyways, very clean, and very central location wise. For the price, I don't think you can stay anywhere better in Manhattan.Autentické hodnocení od zákazníka Hotels.com
"Lullaby of Broadway"
I hope when the new renovations are open we will see the bell hops out on 8th Ave singing and dancing!!!!Autentické hodnocení od zákazníka Hotels.com
"What a mess"
The hotel is being remodelled and they really should pay people to stay there. I had a remodelled room and it and the bathroom were quite nice. However, there were no services available in the hotel and a temporary entrance. Since the temporary entrance is on the ground floor while the non-existent lobby was one floor up, it was difficult and sometimes […] impossible to get an elevator which mostly seem to end at the lobby level. In leaving I had to carry my suitcase down a flight of stairs as there were no staff available to help. Checking in and trying to check bag were very slow and confusing. Další informaceAutentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Milford Plaza Hotel While there is no restaurant currently in the hotel, a permanent bar serving light fare and beverages for breakfast, dinner and cocktails will be incorporated into our new Lobby design. In the meantime, there are a myriad of dining experiences available at every price point just steps from the hotel. We sincerely regret if any of these circumstances caused any inconvenience or disappointment but I do respectfully point out that we do not advertise any of these services on our website and apologize if you were in any way misinformed by a website not controlled by our Hotel. We do hope that you will return when our renovation is completed in late 2013.
"Do not stay at this hotel"
I would not reccomend this hotel.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Milford Plaza Hotel It would seem by your rating that you were disappointed with your recent stay at The Milford and regret that we do not have the specific issues so that we may reply to you. We realize that, until our ongoing $140 million renovation is completed, effecting these changes is sometimes unavoidably at the expense of guest comfort and satisfaction as we work to bring The Milford back to the iconic status it once enjoyed and apologize for any dissatisfaction you were caused as a result.
"Hotel construction renevation"
Hotel had a friendly staff. Construction is a major issue. The hotel had absolutely no amenities.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Milford Plaza Hotel We're sorry you were disappointed with your stay. We are in the late stages of our lobby renovation which includes work on our elevators as well, necessitating taking one at a time out of service. While we realize our temporary lobby is much smaller than our regular lobby, we do try our best to make our guests as comfortable as possible and sincerely regret if we failed to do so with you.
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
"Don't Stay Here until Renovations are Done!"
Hotel is undergoing major renovations right now. Elevator access is limited; check in/check out is chaos as part of the lobby area is closed off. Guest luggage is piled ceiling high in the lobby. Room is adequate in size with excellent heating/cooling system but the bathroom is AWFUL. There is no hook for towels/bathrobes or shelf to place toiletries […] on, and the sliding door to the bathroom is extremely difficult to close. The only "dresser" in the room is 3 separate drawers placed at floor level. The hallways are poorly lit. There is absolutely NO literature in the room regarding the hotel or surroundings. Housekeeping barged into our room without knocking on our first day of stay. Restaurant was closed due to renovations, though this was not indicated at the time of our reservation. Recommendation: SKIP THIS HOTEL until renovations are complete. Další informaceAutentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Milford Plaza Hotel We apologize for the lack of a guest services directory in the guest room. We are working on one but, due to a re-design of our Lobby, we are delayed until we finalize all future hotel amenities. We regret any inconvenience you may have been caused. We are sorry to learn that you did not like our new guest room design as we have been getting very positive feedback about it, especially given that the rooms had not been updated in over 20 years. There are many hotel style options in New York City; we regret that ours is not to your liking.
"great value, location & service ."
May 1 2013 - great location a block off of Times Sq. currently its under a total renovation. yes, the small temporary lobby can be crowded however , my room itself was brand new and was fine..Yes, the room may seem a little small to some, but that is the norm for a NYC hotel built in that era. The staff was extremely helpful and nice with whatever i […] needed. I was there 3 days. They gave me an early check in, and check out when requested and the concierge was a big help with directions/ planning my subway trips. Il go back again.. You can walk most everywhere from this hotel..great value for the money!! esp, if the only time you spend in your room is at night . Další informaceAutentické hodnocení od zákazníka Hotels.com
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
"Under construction"
Hotel was under construction; we knew this going in, but the elevator situation was terrible. No real lobby due to construction (one pair of cushy chairs and a couch upstairs, I think there were 2 couches downstairs). The hotel's location is incredible -- right next to many theaters and a block from Times Sq. Rooms were small - mine was 10 feet wide. […] With 6 feet for the bed and about 2 feet for the dresser/desk, what was left was a 2 foot wide corridor. The path was so small that they couldn't even fit a proper chair -- they needed a footstool as a chair so it would slide under the desk. Few outlets in the room (they should put a power strip in each room -- until then, bring your own). Thin walls -- I could hear the TV show in the room next door, so I cranked up the fan on the wall A/C unit. At least my A/C worked -- those of my companions didn't. Další informaceAutentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Milford Plaza Hotel I'm sorry about the elevator disruption during your stay. Our "smart" elevators are usually one of our best-liked features; unfortunately, like all machines, they sometimes require that we take them out of service for repair or recalibration which is necessary for the safety and security of all of our guests. Unfortunately, this happened when we already had cars out as part of our renovation. We sincerely apologize for any inconvenience you were caused as a result. All guest rooms are supposed to have power strips built into the desks and we regret if yours was missing.
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
"Close to theatres"
The stay overall was fantastic. Milford is located in the heart of the theatre district within walking distance easily to many NYC attractions with subway access within a block. It is being renovated at the moment, so elevator access was annoying, but once completed it will be a fantastic place to stay.Autentické hodnocení od zákazníka Hotels.com
"Great location"
Great location but room was small, renovation in process which caused slow elevator serviceAutentické hodnocení od zákazníka Hotels.com
"affordable in Time Square"
Very affordable in NY Time Square area. Under renovations so a few issues. Otherwise very conveniently located and close to train station, buses, shopping and time square. Rooms a little small, elevators a little slow. Will stay if it stays affordable after reno's.Autentické hodnocení od zákazníka Hotels.com
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Milford Plaza Hotel It would seem by your rating that you were disappointed with your recent stay at The Milford and regret that we do not have the specific issues so that we may reply to you. We realize that, until our ongoing $160 million renovation is completed, effecting these changes is sometimes unavoidably at the expense of guest comfort and satisfaction as we work to bring The Milford back to the iconic status it once enjoyed and apologize for any dissatisfaction you were caused as a result.
"a mixed bag"
I blame the construction for most of my bad experience. I was on the third floor despite being there for five nights. On saturday, work started around 6.30 am, which was fairly terrible. The elevators in the morning were impossible to find. I ended up taking stairs through "employee only" corridors. My second day there, my room hadn't yet been turned […] over by 5 pm, which I thought was a little strange. The lobby staff was friendly and helpful, but the cleaning crew seemed overwhelmed and fatigued.there were no bed bugs but on my last day, a giant waterbug trotted through the room. The furniture was very elegant and the bathroom very spacious. Další informaceAutentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Milford Plaza Hotel We're sorry you were disappointed with your stay. We are in the late stages of our lobby renovation which includes work on our elevators as well, necessitating taking one at a time out of service. While we realize our temporary lobby is much smaller than our regular lobby, we do try our best to make our guests as comfortable as possible and sincerely regret if we failed to do so with you.
It was great location but the hotel was underconstruction ! Elevator i didnt understand anything about it hopefuly they fix that quick!Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu Milford Plaza Hotel We are sorry if our computerized “smart” elevator system was not adequately explained to you. You simply enter your floor number on the keypad in the elevator bank and the display tells you which elevator will take you to your floor.
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
"Under construction - steer clear"
The lobby was a zoo, the controlled elevators a nightmare. Might be a fine hotel after construction is complete, but I wouldn't stay there again until them. Upside: rooms were clean and comfortable and nice views of the Hudson from upper floor rooms. I also hated staying anywhere near Times Square. Understand that might appeal to others, but not to […] me. Další informaceAutentické hodnocení od zákazníka Hotels.com
"Great location horrible service and setting"
The lack of preparation for the checking and check out rush on a weekend was very disgraceful. They had two service counters with 4 computers each. They had two reps at each checking people in/out and one had a rep intermittently doing her job. They did not explain the elevator process and the guy watching the elevators did nothing but stand there watching […] everyone trying to figure it out for themselves, the proceeded to yell at people when they were getting mad that the stupid elevators doors wouldn't close and the system wouldn't reassign a different elevator. The ac didn't work so when I called to complain I was on hold and then disconnected every time. I understand a hotel having some flaws while under renovation, but this was ridiculous and the fact that they didn't mention it on their outsourced ads was extremely upsetting as I would t have booked this place had I known that in advance. Maybe in a year or so this place may be up to par. Další informaceAutentické hodnocení od zákazníka Hotels.com
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