Hotel Nikko San Francisco – San Francisco

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Access to street difficult. Internet & gym extra. Hallways smell bad.....like wallpaper???? Concierge helpful. Elevators great. Noise from street loud on 7th floor.

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I loved everything about this stay; I've never been offered a glass of wine upon check-in. The room was perfect. Gorgeous bathroom!!! I am looking forward to staying there again.

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Will come back again.

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Beautiful renovation, Starbucks inside, friendly staff, clean. Super close to Union Square shopping (we could see Macy's from our window) This is affordable luxury. Will stay here the next time we return to San Francisco for sure.

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Absolutely loved my stay here. The customer service from the valets to concierge was amazing.

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liked the size of bathroom in 2 queen bed room upgrade to conceirge floor was worthwhile.

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Our stay started with a very nice man named Michael at the front desk, who helped us upgrade from our original room to a better one at a slightly higher rate. We stayed 5 nights and had a very comfortable stay, from the relaxing music in the room when we walked in, to the nightly turndown service, to the ultra-convenience of the location of Hotel Nikko. […] This was not my first time staying in this hotel, and it won't be the last. I will definitely stay here again. Další informace

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I was very surprised to be treated rudely at check in. The woman who greeted me accused me of cutting the line in front of another guest who had walked past where I was waiting. I told her I was next in line, and then she looked at the other guest and apologized as if she did not believe me. Then she gave me a room that was not as nice as the one that […] I had booked online. We called from the room and asked to be moved to the nicer room we had booked and payed for. They offered to send up a key or we could go down and get it. So my wife goes down to get it and they won't give it to her because she doesn't have my ID. She asks them to bring it up and they never come. We had to call again and finally we got moved to the room we should have been assigned in the first place. They seem to have an attitude about people who book outside their internal booking system. I would not stay there again unless it was for free. The bed was very comfortable. Another annoying thing- they have very few channels and have disabled the ability to plug in your Ipad or other device to the TV in an effort to make you pay for their movies. If you want internet, some water, parking, its all one giant upsell at this place. Unless you are a rich Japanese business person you might want to stay someplace else. Its impossible to find affordable parking anywhere near there but that is Union Square... Další informace

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I feel we paid too much for a "regular" hotel room for just a 1 night stay. The service is excellent, but I felt we needed to tip every time an employee did anything for me. It was very nice, but I think next time, I can find a nice hotel more within my budget near Union Square.

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The Japanese design of this hotel is interesting and beautiful, with orchids throughout. The rooms are comfortable. The restaurant is pleasant. The indoor pool is spectacular, adequate for adult laps and perfect for children.

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Nikko is a pretty typical upscale hotel with a high level of both service and nickel & diming extras. The biggest surprise for me was the size of my "Deluxe King" room which was only $20 or so dollars more than whatver a typical one is. No idea if there's a size difference or not but my "deluxe" did fit the king bed, a desk, and a dresser but no more […] space than is needed to walk through. A regular traveler for business, I bring a yoga mat to get in some practice in the morning but wasn't able to find a suitable space to practice. That's saying something. I haven't seen them, but based on the floor and door layout I'm guessing that the suites are pretty spacious. Další informace

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We had the pleasure of staying at the Hotel Nikko last weekend. It was simply fantastic, from the moment we arrived we asked for availability of an early check in. The front desk was very accommodating and professional, from that moment on our 5 day stay was perfect. Our room was very comfortable with every amenity, the house cleaning service was a […] dream. Each evening when we returned to our room we had soft lighting, beds turned down, and music playing. Hotel Nikko cares about their guests. We were in town for our son's graduation from law school, I thank the hotel for making this celebration so special. The location is ideal close to everything. We look forward to our next stay. Další informace

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Class act through and through.

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Nice bathroom finally a shower with shower hand it never happens in USA

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I think that if a family (3 rooms)books and requests to be next to each other,it should be considered,also to give a full size bed to one of the rooms,where my daughter and her husband could not sleep on that tiny bed and nobidy could help

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Living in the Bay Area practically all my life, I've always played in SF but never stayed. Hotel Nikko was a wonderful place to stay for a weekend getaway to SF so I could shop and dine in the heart of the city. With a beautiful view of the city and bay, nicely appointed rooms and great service, what could go wrong...nothing. I'd stay there again if […] the opportunity presents itself. Další informace

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Check in was quick and the staff was friendly and accommodating. Convenient location. Within walking distance of the trolley and BART.

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Hotel is in a good location - very close to Union Square, the cable car route on Powell, shopping and restaurants. The drawback for me was that the hotel did not offer free wifi in the rooms or the lobby (however free wifi is available around Union Square and at Macy's so it didn't matter too much) and they did not have a minibar in the room. Overall […] the hotel is clean and comfortable. Další informace

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The hotel staff was very friendly and helpful. The hotel was at a good location very near Union Square. The public areas of the hotel were very beautiful. The hotel and room had a very modern feel. The towels were thick. However, the desk chair seat springs were starting to break down a little and there was no additional reading chair in the room. The […] one challenge I would note is that this was a conference hotel for a very large conference. For this reason, I was paying peak rates, which meant that the room was significantly overpriced for what it was. Travelers should note that parking in the area is very expensive. I was very happy with the hotel valet parking, but be sure to check the price in advance so that it is not a surprise. Bottom line - I did like this hotel and would stay here again, but book ahead and check the prices in the area. Další informace

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Overall good. In this day and age free Internet access is a must. Will go a long way in putting Nikko above all others.

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It is a nice hotel. Do recommend. Just watch the fridge sensors....when and if you take things out.

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This hotel charges for Internet, for using the Gym, for everything. The receptionistsare not very polite.

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A great value. Hugely convenient location, staff was beyond exceptional and friendly.

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When they say petite, they mean it. Size is small. But everything in it is in mint condition.

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It was wonderful. I just dont know why theres a 50 dollar fee to use the pool.

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Apart from having to pay for the internet, especially when in San Fran for a conference, the hotel was great. I did not use the pool etc but the price of $20 for your stay is great for what you get.The hotel is well placed for access to everything, Bart, shopping, sightseeing and conference venues.Efficient and polite staff. Be careful as per all homeless […] people in the area, as a lady did come and sit next to me in the lower lobby when I was busy on the i pad. Would I stay there again...yes. Will I get the chance to... probably no. Další informace

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Hotel Nikko was a great find. Very close to Union Square, trollys, stores and bars. If you're looking for a great room in a swanky hotel for a getaway and not concerned over the size of the room, then this is your place.

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I enjoyed my stay at Hotel Nikko very much. It is an excellent hotel with outstanding service. The hotel is beautiful and the rooms very clean. The staff are professional and very accommodating. They go out of their way to make sure that their guests are taken care of. I appreciated the restaurant staff/servers as well. I felt like I was the most important […] client while I was having breakfast. I highly highly recommend Hotel Nikko. Další informace

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It's a pleasure to stay in such a clean, classy, well-run hotel. Will definitely stay there again.

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Absolutely wonderful. Great restaurant too!

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