Copley Square Hotel – Boston

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All was fine, but we really paid for the convenience (i.e., location). Staff was very friendly and helpful; so no complaints there. Cost $43/day to park the car (ouch!), and the room was a little small (although clean) for the money. Ran into problems with WiFi (# allotted connections full!), but this cleared up quickly.

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Excellent stay and very convenient location.

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Absolutely loved the hotel and the staff. They go out of their way to say "yes" to any requests. It's nice to stay at a quality hotel that gives you water, internet access, and a wine party every night instead of trying to charge you for ever basic amenity.

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First off, the staff are charming, the hotel is well maintained and its location is fine for access to the Back Bay etc. So why the low rating? Three reasons, my room was too small, the air conditioning fan noise meant either no sleep or too warm a room and the quality of the breakfast (weak coffee, badly cooked Eggs Benedict). I would not recommend […] it as a place to stay, which is a shame as I had high hopes for using it as a base to do business from on future visits. Další informace

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Excellent service staff great room would stay there if my travels take me back to boston

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We normally stay at the Park Plaza because of the price, but this time we decided to try the Copley Square Hotel. It is so much nicer than the Park Plaza. The rooms are beautifully decorated, the beds and pillows are ultra comfortable, and they even have complimentary wine hour! Plus it is close to every place you would want to go. My only one small […] complaint would be the walls are a little thin and we could hear little kids talking and wining in the morning. If I got another deal, I would be delighted to stay there again! Další informace

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I have stayed at the Copley Square Hotel before and like a smaller hotel in the midst of all the giants. The hotel is right across from Copley Place and the Prudential Center for great shopping. You can catch a Duck Tour Boat across the street and if you are coning to Boston by Amtrak , The Back Bay Station is only 2 blocks from the hotel. A people […] friendly hotel in the heart of the city. A great find! Další informace

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Hotel was lovely, staff were extremely polite and helpful and quick to respond to client needs. Room was comfy and clean, although very small with a view of a wall three feet away from the window (I am not exaggerating). Wine in afternoon was nice.

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Comfortable and convenient.

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We loved this small hotel tucked inside the Copley Square neighborhood. Will look forward to staying there again. Great people. Great comfort. Fabulous little details that make it unique.

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Amazing and knowledgeable staff! Room was immaculate. Within walking distant to everything!

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It was ncie but small, good location.

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My husband and I have visited dozens of hotels in Boston due to medical appointments in the city. Of them all, this is our favorite. You can't beat the location- so close to Copley Square and the Prudential Center. The staff is top notch, hotel always clean, and the decor is beautiful. Beds are comfortable (although, the Omni Parker House wins the award […] for best beds), all fixtures updated, prompt valet parking, and always a fresh cucumber-y scent when you walk in. Další informace

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Service was excellent. Check-in occurs at a podium in the small lobby and the receptionist was very pleasant and helpful. Bellhop service was not required but a bellman was stationed at the entrance in any case. A lift is available for the handicapped. The room was somewhat narrow but clean and tastefully appointed. The bed was firm and comfortable. […] There was a narrow space between the foot of the bed and the desk but easily negotiable. The bathroom was small and the biggest problem was the bathroom door which is too large for the room. I had to squeeze around it to be able to get in the bathroom and close the door, A pocket door would be better. Shampoo, soaps, towels were all good quality and the bathroom, shower/bath and water glasses were clean. Newspaper every day at the door. A small exercise room is available. Shaw's supermarket across the street. Near Boylston St and the Marathon site. Close to the T and the Marriott and Westin are essentially across the street. Would definitely stay there again, might ask for a different room if I was traveling with my wife. Další informace

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I was there for a week, which is a long time to get to know a hotel. The staff was very friendly, the accommodations were nice and my room was very quiet. The room I had was small but I realize Boston is expensive. And I didn't feel cramped even thought the space was small because it was an efficient layout. The free AM coffee, midday hot chocolate, […] and evening wine are definite perks! And one morning when I was obviously exhausted at 4am with no coffee brewed yet, a nice gentleman made me a cup and refused a tip! The gym is small but not busy so you can get your exersice in. Další informace

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The service at Copley was great..! They make sure I am being help and makes things easier for me.. The staff are friendly and helpful.. Also, the hotel is close to prudential center. I would definetly stay here again..

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We upgraded to the delux king size room which was amazing. Our other friends were in the queen rooms which were a bit small. However, the have housekeeping twice a day and the staff is amazing with any need that you might need.

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Room was quite small , same goes for the bathroom. Bed could have been more comfortable and it was very noisy. So for the money , next time we'll stay elsewhere.

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I was very pleased with my stay. The room was clean and comfortable.The staff was very friendly and accomodating. I highly recommend the Copley Square Hotel, especially for the business traveller on a budget.

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The hotel is in a great location but for the price one can stay at a place with far more amenities. I travel to Boston frequently and this hotel is not up to the quality of some of the other places Boston has to offer. The lobby is small, dingy and not very appealing. The rooms are well furnished but very small and the restaurant is so so. The heating […] system is very loud and literally kept me up all night. Další informace

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excellent

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Overall this was a great hotel to stay at. The service, location and cleanliness were everything one could ask for. The only drawbacks were a small room and a view out of a small window onto an emergency fire escape. All else was superb!!

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King size single room is extremely small. Bathroom is very tight.

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The hotel staff was extremely helpful and polite. Customer service Excellent, rooms and renovations outstanding - the wine down social - awesome touch. Great fitness center for this type of hotel also. My only comment that isn't glowing is the service level of the wait staff at dinner and at breakfast. This is an area for improvement. From not having […] Tanquaray- or any gin available seemed odd -to server complaints about management, to in attentiveness at a business breakfast. Easy things to fix- All in all I would go back and recommend to friends and associates. Další informace

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Overall it was satisfactory, but there were a few things that make it so I would not return to the hotel. I would prefer to stay at the Marriot or Westin. (1) the bathroom is rather dark (2) the sink area was small and you have to put all your toiletries on a small table (3) there are not enough accessible outlets.(4) workout room is so so with the […] aerobic equipment kind of jammed in a corner Pros: 1. free wifi at a good speed 2. elevators were fast 3. room service was quick. The location is good and your a quick walk to the restaurants on Boyleston. Supermarket next door is also useful. Další informace

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This hotel was conveniently located to shopping and great restaurants. I would stay here again.

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We had a great stay......bed was super comfy!!! Location is amazing....will definately stay there again....thank you.

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First time and will return. Also will recommend. Freindly staff as well. Great rate.

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I really appreciated the cozy and elegant but not "foo foo" decor and ambiance - a nice change from the large chain hotels yet not too expensive for a special getaway. i would book here again without a doubt!

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It's a good hotel, with rooms of reasonable size, which are clean and well kept. Has character its almost a century old with photos of the hotel over the decades are on each floor. A nice touch is the wine hour in the lobby- we complementary wine is served from 5-6pm each evening. The food in the restaurant is pretty standard, but the hotel is well […] located, so there are many alternative places to eat. I would stay there again. Další informace

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Very nice and clean. Friendly staff. Excellent location.

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Overall, I liked this hotel. Excellent location for Newbury & Boylston Streets, Prudential Ctr and Copley Square. All staff were very helpful and friendly. The room was an average size and nicely decorated. My only gripe is when I got in bed and found a dirty bottom sheet and pillow case with what looked like food stains, like maybe chocolate. I didn't […] use that pillow and slept on top of the cover sheet. The bathroom had a shower only with no tub, which was fine for me. Bathroom a bit small. Despite the bed issue, I would stay here again, but will check sheets first before it's too late at night. Další informace

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Hotel is now undergoing an external renovation, but inside was very nice. Staff is wonderful, from desk help to housekeepers. Hotel is very convenient to the Hynes Convention Center: A nice 5-block-or-so walk when weather is good, but is within 1.5 blocks of an entrance to Prudential Center (which connects to convention center from there) when weather […] is not so nice. Many nice restaurants all around the convention center, as well as in Prudential Center. Další informace

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Loved the hotel. Unfortunately, I did not find out about the renovation work until I was awoken at 7 am (after returning at 2 am) by the sounds of hammering and large chunks of something getting thrown into the dumpsters.

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I had a great stay at the hotel; all staff were very helpful and attentive. The wine reception in the evening was a nice added benefit. I liked that the stairs were not hidden away so I was comfortable using them rather than the elevator--nice chance for a little exercise.

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Gorgeous hotel with a boutique/cool feel to it. Next to shopping, Copley Square, BPL, etc. No need for a car

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A lovely hotel in a great Back Bay location. Most reception staff are lovely, so helpful and friendly. The wine down hour is great, and the hot chocolate in the afternoons is delicious. Room was very lovely. Quite a lot of traffic noise in the mornings, but not intolerable.

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