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23 901 42 24 dle základních sazeb24 hodin denně, 7 dní v týdnu (hovory pouze v angličtině)
""Hodnocení zadal host společnosti Hotels.com 29. 05. 2012
Hotel je vzdalen 8 mile od letiste. Dulezita informace. Shuttle buss je na zavolani a muze se stat ze cakate vice jak 45min po zavolani
Za ubytování dalších osob mohou být požadovány dodatečné poplatky, jejichž výše se řídí pravidly daného hotelu.
Pro případné vedlejší poplatky je při registraci vyžadováno ověření totožnosti na základě dokladu s fotografií a dále kreditní karta, případně peněžní záloha v hotovosti.
Zvláštní služby mohou být omezeny aktuální nabídkou při registraci a mohou za ně být vyžadovány další poplatky. Nelze zaručit, že budou dostupné.
**Toto vybavení může být k dispozici pouze v některých pokojích nebo jednotkách. Za některé vybavení může být účtován dodatečný poplatek.
White Oak Kitchen – V této restauraci (typu restaurace) se podává snídaně, oběd a večeře. Nápoje lze objednat na baru.
K dispozici je 24hodinová pokojová služba.
Hotel nabízí následující možnosti rekreace: venkovní bazén a fitness centrum s nepřetržitým provozem.
Přímo v zařízení nebo v jeho blízkosti jsou k dispozici níže uvedené rekreační aktivity (které mohou být zpoplatněné).
Při registraci, odhlašování z hotelu nebo při poskytnutí služby jsou účtovány následující poplatky nebo zálohy.
Výše uvedený seznam nemusí být úplný. Poplatky a zálohy mohou podléhat zdanění nebo se průběžně měnit.
Za ubytování dalších osob mohou být požadovány dodatečné poplatky, jejichž výše se řídí pravidly daného hotelu.
Pro případné vedlejší poplatky je při registraci vyžadováno ověření totožnosti na základě dokladu s fotografií a dále kreditní karta, případně peněžní záloha v hotovosti.
Zvláštní služby mohou být omezeny aktuální nabídkou při registraci a mohou za ně být vyžadovány další poplatky. Nelze zaručit, že budou dostupné.
"Too many incidental expenses."
It is a nice hotel, but $10 to use the Internet? Really it should be free for all your guests. Even in the business office, $8 an hour? The wireless in the lobby was exceedingly slow. If you are really catering to the business community I would expect more. Then there was a $50 non-descript charge added to my credit card? Too many issues. I won't go […] back. Další informaceAutentické hodnocení od zákazníka Hotels.com
"ideal location for Houston"
Was very good and enjoyed the stay and the hotel's ambienceAutentické hodnocení od zákazníka Hotels.com
"close to all must see sights."
It was great. The staff was great and made you feel welcomed. The rooms were very clean and big. I have no complaints and would stay there again.Autentické hodnocení od zákazníka Hotels.com
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
"Excellent Stay & Very Satisfied"
The stay was very pleasant. Very clean and staff were very nice and friendly. The rooms are very spacious and the Heavenly beds were just heavenly. Highly recommend it.Autentické hodnocení od zákazníka Hotels.com
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
"good"
Two requests posted through online website 1.High up level for the room (granted) 2. Extra roll away bed request (not even mentioned nor granted) Everything else was nice but for a four star I expected more amenitiesAutentické hodnocení od zákazníka Hotels.com
"Westin Oaks"
Great location but not a great Hotel. Very sparse, uncomfortable chairs, rooms were cheap with a cooler instead of a refrigerator. Hot water was luke warm at best.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu The Westin Oaks Houston at the Galleria Dear Chris, Thank you for taking the time to review your recent stay at the Westin Oaks. We appreciate all guest feedback as it allows us a platform for better guest service. You might be interested to know that the Westin Brand believes in creating a clutter free modern atmosphere for our guests to unwind in. We also provide refrigerators upon request and apologize that this was not effectively communicated to you. We are glad that our location was advantageous to your visit and hope you will allow us the privilege of hosting you in the future so that we provide you with the full Westin experience. Be well, Jennifer Rincon Guest Relations Coordinator
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
"Great location for great dining and shopping."
I enjoyed the experience. Wasn't in the room very much but the staff was very kind and helpful.Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu The Westin Oaks Houston at the Galleria We appreciate your kind words and thank you for your 5 star rating of the Westin Oaks! We hope to have the privilege of hosting in your future vacations to the Houston Galleria area. Be well, Jennifer Rincon Guest Relations Coordinator
"Body By O"
Gr8Autentické hodnocení od zákazníka Hotels.com
"Fantastic"
Other than parking and traffic in the area, the hotel is fantastic. Will definately go and stay again.Autentické hodnocení od zákazníka Hotels.com
"Clean and convenient"
Stayed three nights for business and really enjoyed it. Very convenient being connected to the mall. Had free parking onsite or valet if you like. Would recommend this hotel for anyone.Autentické hodnocení od zákazníka společnosti Expedia
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
Sunday morning we had no hot water!!!Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu The Westin Oaks Houston at the Galleria Greetings, Maria. We appreciate you taking the time to provide us with feedback from your stay at the Westin Oaks Houston. We regret that the lack of Hot Water during your stay caused a negative disruption to your Westin experience. We strive to provide a restful and rejuvenating experience for all of our guests and we sincerely apologize for failing to deliver on this commitment during your stay. We hope that we will have another opportunity to host you as our guest again in the future. We gladly invite you back to experience the standards we strive to maintain. Benjamin McCrary Guest Relation Coordinator The Westin Oaks Houston
"Great stay!"
Nothing but great things to say about our stay! Staff was extremely helpful and room was great! No noise issues, superb location! Definitely will stay here again!Autentické hodnocení od zákazníka Hotels.com
Odpověď hotelu The Westin Oaks Houston at the Galleria Greetings Natalie, Thank you for the recent 5 star rating on Hotels.com. We are thrilled that you enjoyed your stay and certainly appreciate the warm comments regarding our staff, room accommodations, and location. We happily anticipate the privilege of hosting you as our guest again in the future. Thank you and be well, Benjamin McCrary Guest Relations Coordinator The Westin Oaks Houston
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
The air conditioner in the room was loud and combined with the street noise it was almost impossible to sleep. The view from the 20th floor was fabulous but overshadowed by the noise. The railing on the balcony was very loose and made being on the balcony a bit scary. The bed very comfortable and overall the hotel itself was nice. The convenience of […] having immediate access to the mall was great and made the traffic situation around the galleria bearable because you didn't have to drive anywhere. The valet service was very prompt and courteous. Další informaceAutentické hodnocení od zákazníka Hotels.com
"LINDA'S REVIEW"
The Hotel was great.Autentické hodnocení od zákazníka Hotels.com
"Graet Stay Thanksgiving Weekend"
Good weekend during Thanksgiving. Great for shopping in the Galleria Mall. The Staff are great. The rooms are big. The restaurant is fabulous. We recommend this hotel very highly. Grat location, close to restaurant, mall, stores...etc.Autentické hodnocení od zákazníka společnosti Expedia
The hotel and staff were very nice. The hotel was exactly what I wanted and location fitted my needs. However they lost my car for over an hour before they were able to get it to me and was continuously telling me it was on its way. A little disturbing when all else was great.Autentické hodnocení od zákazníka Hotels.com
"Great time with new girl friend."
Great time....Autentické hodnocení od zákazníka Hotels.com
"Disappointing Stay."
We pulled up to the hotel in a cab with at least three bags of luggage and not one person from the hotel came outside to give us a hand. We had to open the door to the hotel ourselves, while watching 3 bellman chat amongst themselves in the doorway. The shower head is so low that I practically had to get on my knees to fit under it. The water got luke […] warm at best. Další informaceAutentické hodnocení od zákazníka společnosti Expedia
"Hotel Sign-In"
I was supposed to have adjoining rooms as I had three of my daughters with me. When we signed in, we were told there were no adjoining rooms and would have to take rooms side by side. That is, of course, not adjoining rooms. If your rooms are booked and paid for, you should have what you requested.Autentické hodnocení od zákazníka Hotels.com
"Great staff"
The staff was extremely pleasant and helpful! The. Location was perfect in the middle of all the area attractions.Autentické hodnocení od zákazníka Hotels.com
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
"No need to stay anywhere else"
By far the best hotel for families w/kids. GREAT location AMAZING restaurant!Autentické hodnocení od zákazníka Hotels.com
"Great hotel for all purposes"
My only complaint is that the check in process was extremely slowAutentické hodnocení od zákazníka společnosti Expedia
"Galleria Staycation"
Excellent hotel, with convenience to all things in the Galleria. Great restaurants in the area.Autentické hodnocení od zákazníka Hotels.com
"Convienent for Shopping"
We love to stay here when shopping....you can take your purchases back to your room and head out to buy more or go back to your room to relax or go swimming when you are done for the day. The only thing with this trip that was disappointing was that the A/C was not cooling properly, the floors in the room may not have been throughly cleaned and the […] bathroom doorknob came off in my daughter's hand. We have stayed here enough to know this is not the norm...we will be back. Další informaceAutentické hodnocení od zákazníka Hotels.com
"Great place"
Nice stay...only negative is that I could hear the person next door snoring. Luckily they stopped...but it is a beautiful hotel.Autentické hodnocení od zákazníka Hotels.com
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
"VIP Service"
Had an excellent stay!! I will definetly stay here again and call Hotel.com!!!Autentické hodnocení od zákazníka Hotels.com
"Exemplary Service!"
From the valets to the concierge to the front desk, this Westin location had top notch service! While the design and furnishings may seem a bit out of date, they were very well maintained and clean! We were extremely comfortable here and never worried about anything. The noise level from surrounding traffic was noticeable, but willingly accepted in […] exchange for a sliding door onto the cozy balcony. Další informaceAutentické hodnocení od zákazníka Hotels.com
It was beautiful, had a nice small balcony, very nice bathroom but there was no fridge.there was a beverage cooler that wasn't even on or working.Autentické hodnocení od zákazníka Hotels.com
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
"Great for shopping"
If you want to go shopping and stay in a nice hotel, I recommend the Westin Hotel. It is very clean and has a great situation all around the hotel area you can find restaurants and shops and more shops.Autentické hodnocení od zákazníka společnosti Expedia
"Great hotel, BAD valet"
I loved the hotel but the valet ruined my brakes and I had to pay 500 to get them fixed - hotel didnt want to take any responsibilityAutentické hodnocení od zákazníka Hotels.com
Very comfortable and the staff was excellent. Will stay again in the future.Autentické hodnocení od zákazníka Hotels.com
Tento host nezanechal poznámku.Autentické hodnocení od zákazníka Hotels.com
GalleriaAutentické hodnocení od zákazníka Hotels.com
"Very good"
Everything was very good. We got a great deal for our two rooms and the hotel was very good.Autentické hodnocení od zákazníka Hotels.com
"close to shopping!"
Had a great time! Hotel was awesome and the service was great, better than I have received at other hotels.Autentické hodnocení od zákazníka Hotels.com
"great hotel"
our stay was great. very nice. love the valet parking, nice staff, great rooms. i felt safe here alsoAutentické hodnocení od zákazníka společnosti Expedia
"Astros weekend"
The only problem I had was they didn't clean our room until I asked for it to be done and didn't leave extra towel like I requested.Autentické hodnocení od zákazníka společnosti Expedia
Terrible. Air conditioning did not work.Autentické hodnocení od zákazníka Hotels.com
"Great hotel for shopping"
I went with my daughters and we all enjoy the location!!Autentické hodnocení od zákazníka společnosti Expedia
"Great Location and Amenities."
Would definitely come back. Wonderful area and Hotel.Autentické hodnocení od zákazníka společnosti Expedia
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